"Got to the property to check in at 12:15AM after a concert in Hershey that evening. Was confirmed by the hotel when we booked FEBRUARY 9th that a late check in was fine. Told at check in that they had to cancel our reservation due to "unforeseen circumstances". The front desk person told me they had "attempted" to get in contact with me to tell me. I pulled up my call log as well as my email--NOTHING. I was then told they had refunded my payment and had booked me a room "down the road" at a...
"Got to the property to check in at 12:15AM after a concert in Hershey that evening. Was confirmed by the hotel when we booked FEBRUARY 9th that a late check in was fine. Told at check in that they had to cancel our reservation due to "unforeseen circumstances". The front desk person told me they had "attempted" to get in contact with me to tell me. I pulled up my call log as well as my email--NOTHING. I was then told they had refunded my payment and had booked me a room "down the road" at a...
Kippy