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"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Transfer perfeito e equipe muito atenciosa e competente."

"Hervorragend"

"The location, accommodations, breakfast and staff were wonderful!"

"Beautiful room and bathroom at the front of the hotel. Had large balcony, shared with other rooms (although nobody else used it when we were there). Extremely comfortable room with efficient aircon. Food in the on-site restaurant was excellent, as was the hotel's home-grown/produced wine. Breakfast also great, with loads of choice. Staff polite and helpful. Some noise from passing trains when windows were open, but being near the station was a requirement for us, and this didn't impact our stay....

"Great location, awesome staff. Overall amazing."

"bella sorpresa la suite"

"Der gesamte Aufenthalt war wunderbar - von A wie Ankunft bis zu Z wie Zugabfahrt von Lugano Paradiso!"

"We had a shuttle to and from the hotel which went well with a family of 8. "

"Good location, less than 10 minutes from Lugano Paradiso train station. Plenty of places to drink, and dine. Nice short walk to the lake. "

"Quarto limpo , ótima posição "

"Un endroit idéal et calme, un cadre prestigieux, un accueil sympathique et personnalisé effectué par les descendants de la famille noble propriétaire, un petit déjeuner exceptionnel parmi les plus élaborés qu'il nous ait été donné de connaître en 5 étoiles."

"Sehr schönes Hotel mit tollem ausblick "

"Det var helt fantastisk B&B. Det måste vara Hotell på toppklass. Så ren i rummet, så underbart. 10/10"