Search Hotels Near Portobello Beach, Edinburgh

"No heating in the first room. The staff went through a bit of a charade saying maintenance had gone home (2pm Saturday) but would be back first thing in Sunday so they’d try turning it on from ‘here’ (the desk). However we found later from 2 people staying there that they’d had exactly the same thing in that room the day before and were moved. So we were put in there knowingly. We went out for a while and in return were offered a heater or a double room. If we moved room we would have to move again the next day either back to that room or on again to a twin. We (my adult daughter and I ) didn’t want to share a bed so we opted for the heater which didn’t make much difference really. The next day maintenance went in while we were at breakfast and pronounced the acu broken. We were asked to pack and leave our items available and we would be moved while we were out - that happened. Although the heating in the new room worked, the instructions with it were for old controllers and so we couldn’t work the heating. I phoned my husband (an industrial heating engineer) who told me how to manually switch the heating on and off and told me the controller seemed to be for integrated heat pump systems - not room heating. We didn’t get housekeeping 2 days but I couldn’t bear to get involved in THAT one. The sink didn’t run properly so I put lots of boiling water down it which helped. Biggest problem (after the heating) was no fridge. Perhaps the lack of heating means you don’t need it! "

"Beautiful hotel and incredible service. Very professional and helpful staff. They made me feel very special. Definitely will be back! "

"They are working on the elevators and it's a bit slow moving around the facility, but the staff were terrific about trying to help. "

"In the middle of the old town. Great place to accommodate."

"Room and washrooms were clean! Staff were friendly and the events were great. Could use a common room as the restaurant/lobby got crowded easily, but I know common room is coming soon!"

"The rooms are spacious and I liked that it is located walking distance to so many things. "

"Great location"

"Good location "

"Breakfast menu was lovely Easy access to the bus route A lovely hotel to stay in"