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Heraclea Hotel Residence

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Heraclea Hotel Residence

Front of property – evening/night
Front of property – evening/night
Indoor spa tub
Garden
Couples treatment room(s), Turkish bath/hammam, body treatments
Heraclea Hotel Residence offers upscale beachside accommodations with practical comforts. Enjoy a complimentary breakfast buffet, a seasonal outdoor pool with sun loungers and umbrellas, and the Heraclea Aqua Wellness spa with body scrubs and thalassotherapy treatments.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Pet-friendly
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

1 bedroom, premium bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Family)

LCD TV

Suite (Family)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, minibar, in-room safe

Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite (Double)

LCD TV

Suite (Double)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bidet
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Via Lido, Policoro, MT, 75025

What's nearby

  • Lido di Policoro - 7 min walk - 0.6 km
  • Spiaggia di Policoro - 11 min drive - 5.9 km
  • Policoro Castle - 12 min drive - 6.7 km
  • Policoro Oasi WWF - 13 min drive - 6.7 km
  • Basilicata Beach - 27 min drive - 18.1 km

Getting around

  • Policoro Tursi Station - 4 min drive
  • Bari (BRI-Karol Wojtyla) - 102 min drive

Restaurants

  • ‪Lido Sirena - ‬5 min walk
  • ‪Quebra Mar - ‬10 min walk
  • ‪Absolute Cafè - ‬6 min drive
  • ‪Lunch Cafe Club - ‬6 min drive
  • ‪Lo Sgranocchio Ristorante Pizzeria - ‬5 min drive

About this property

Heraclea Hotel Residence

Upscale family-friendly hotel
At Heraclea Hotel Residence, you can look forward to a free breakfast buffet, a beach bar and a poolside bar. Adventurous travellers may like the mountain biking and archery at this hotel. Treat yourself to a body scrub, a body wrap or a massage at Heraclea Aqua Wellness spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Free train station pick-up, bike hire and babysitting (surcharge)
  • A 24-hour front desk, coworking spaces and a lift
Room features
All 62 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Childcare services and cots/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping and desks

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Exterior

Hotel San Vincenzo Resort

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  • Breakfast included
  • Pet-friendly
  • Kids pool
9.4 out of 10, Exceptional, 40 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Archery
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool (guest access)
  • Playground
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Thalassotherapy
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 23 December and 1 January.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Up to 20 kg per pet

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 12.0 per day.
Cots (infant beds) are available for EUR 8.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 May, EUR 1.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 June to 30 September, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per day
  • Rollaway bed fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT077021A102106001

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Heraclea Hotel Residence
Heraclea Hotel Residence Policoro
Heraclea Residence
Heraclea Residence Policoro
Heraclea Hotel Residence Hotel
Heraclea Hotel Residence Policoro
Heraclea Hotel Residence Hotel Policoro

Frequently asked questions

Does Heraclea Hotel Residence have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 7:30 PM. The swimming pool is closed seasonally each year from December 23 until January 1.

Is Heraclea Hotel Residence pet-friendly?

Yes, this property allows pets with a maximum weight of up to 20 kg per pet. There's a fee of EUR 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Heraclea Hotel Residence?

Self-parking is free at this property.

What time is check-in at Heraclea Hotel Residence?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Heraclea Hotel Residence?

Checkout is at 10 AM.

Does Heraclea Hotel Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.

Where is Heraclea Hotel Residence located?

This family-friendly Policoro hotel is located near the beach, within a 10-minute walk of Lido di Policoro and Ionian Sea. Policoro Oasi WWF and Spiaggia di Policoro are also within 2 miles (3 km).

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Heraclea Hotel Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 80 reviews
Rating 8 - Good. 41 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Courteous staff, beach proximity
Stayed 3 nights in Sep 2024

10/10 Excellent

Ton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resting place while travelling with a decent 3 courses menu at a very reasonable price.
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing hotel with great vibe

I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach!

Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Tilde

Disliked: Staff & service, property conditions & facilities
Delusione totale per un presunto 4 stelle! Ho soggiornato in questo hotel aspettandomi il livello di comfort e di servizio che una struttura a quattro stelle dovrebbe garantire, ma purtroppo la realtà è stata ben diversa. Venerdì mattina, alla colazione, non era presente alcun membro del personale in sala: il buffet era completamente incustodito, il latte usciva da una macchinetta automatica con prodotto ricostituito e gli ospiti dovevano prepararsi tutto da soli, come in una mensa. Per ottenere una semplice informazione ho dovuto recarmi personalmente alla reception, che ha dovuto a sua volta chiamare il personale di sala. Nel pomeriggio abbiamo chiesto due cuscini alle 15 e sono arrivati solo alle 19, senza nemmeno una parola di scusa. Abbiamo chiesto un late check-out di poche ore, e nonostante l’hotel fosse praticamente vuoto, ci è stato richiesto il 50% del costo della camera, una politica poco flessibile e per nulla orientata al cliente. Per quanto riguarda la spa, ci era stato comunicato che, poiché il percorso da 80 minuti non era disponibile, avremmo potuto usufruire solo di quello ridotto da 60 minuti al costo di 25 euro a persona. Solo una volta usciti dall’hotel, controllando la ricevuta, mi sono accorta che ci erano stati addebitati 30 euro a persona, senza che nessuno lo avesse comunicato o spiegato al momento del pagamento.Inoltre, al check-out non ci è stato nemmeno chiesto come fosse andato il soggiorno, dettaglio che conferma la totale mancanza di attenzione
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bellissimo, curato nei dettagli! Stanze ampie e ben attrezzate; una meraviglia! Il personale è stato gentilissimo; consigliato anche per chi ha bambini! Grazie a tutti voi per lo splendido soggiorno!
Stayed 1 night in Jul 2025

8/10 Good

ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in May 2025

6/10 Okay

NICOLETTA

Abbiamo soggiornato qualche giorno ad Aprile e malgrado il fuori stagione l'hotel era abbastanza organizzato con ottima colazione e cena. Personale gentile e disponibile. Pulito e abbastanza silenzioso. Ci tornerei d'estate per vedere la zona sicuramente più civa ed organizzata.
Stayed 3 nights in Apr 2025

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto buono.

Tutto ok, a parte il cattivo odore presente in bagno (odore di fogna).
Stayed 1 night in Apr 2025

4/10 Poor

Claudio

Disliked: Cleanliness, property conditions & facilities, room comfort

Non è un 4 stelle

Struttura usurata, bagno semi demolito, box doccia fuori uso, umidità in bagno, scarico rumoroso. Copriletto "spiumato" termostato non regolabile a causa dei tasti consumati( ho dovuto dormire con la finestra aperta a dicembre per il caldo). Privilegi utente Gold di hotel.com non rispettati. Colazione squallida. Non può essere segnalato come 4 stelle
Stayed 1 night in Dec 2023

4/10 Poor

Wolfgang

Disliked: Cleanliness, amenities, property conditions & facilities
War war leider sehr laut wegen Teenager von einer Schulklasse oder Gruppe, die gefeiert haben ohne Rücksichtnahme. Dem Hotelpersonal war das egal. Ebenso ist gegenüber eine Sportanlage (Paddel), die bis 23 Uhr in Betrieb war.
Stayed 3 nights in Oct 2023

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Personale cordiale e gentile struttura in buone condizioni e vicina alla spaiggia
Stayed 1 night in Sep 2023

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E la seconda volta che soggiornano in questo hotel e ci troviamo veramente bene.La camera,la piscina,la colazione,e una posizione eccellente hanno reso il nostro soggiorno veramente piacevole.
Stayed 1 night in Jun 2023

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto

Tutto bene, ottimo riposo, forse colazione migliorabile ma era molto presto quindi probabilmente ad un orario consono sarà completa
Stayed 1 night in Sep 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacanza settembrina di Roberto e Lena

Un'esperienza positiva, la pulizia delle camere molto accurata, colazione ottima al mattino, unica nota negativa (se si può dire), all'accoglienza non ci hanno offerto nulla, nemmmeno un caffè, per il resto siamo rimasti abbastanza soddisfatti. Lo consiglio
Stayed 7 nights in Sep 2022

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

soggiorno piacevole

La struttura è bella e molto grande, con tanti spazi a disposizione. La camera era davvero grande e confortevole, un mini appartamento! La piscina molto bella, peccato che il bar sia chiuso dalle 13 alle 16. Colazione varia e buona. Abbiamo pranzato una sola volta nel ristorante ma nulla di eccellente.
Stayed 1 night in Jul 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima pulizia, personale cordiale. Bella location. Unica pecca temperatura climatizzatore/riscaldamento non gestibile dalla camera.
Stayed 1 night in Dec 2021

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Ottimo Hotel! Servizi completi e personale cordialissimo! Peccato alcuni problemi con il wifi e la tv
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Accogliente in ottima posizione
Stayed 2 nights in May 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!!

Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera per 4 persone confortevole molto ampia con balcone
Stayed 3 nights in Aug 2019

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel There was a slight problem of absorption But a nice team
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
War alles soweit ok für ein 4 Sterne Hotel zu wenig Auswahl beim Frühstück
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bar chiuso alle 18, ingresso quasi al buio, camera fredda, colazione nella media ma niente di salato
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Hotel was clean and quiet. This is off season in Policoro but you can walk to beaches and boardwalk from this hotel. Beautiful area which is very busy in the summer. Service was very good.
Stayed 1 night in Jan 2019