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"This is a very nice hotel right in the heart of the Sassi. My only comment would be on the lack of friendliness of some of the reception staff. I will say though that they were accommodating in allowing us early entry into our room, which was appreciated."

"Very nice place"

"This was a phenomenal hotel. Everyone was very nice. Very helpful strongly. Recommend this hotel in Matera"

"Amazing place with an incredible view and quiet"

"I highly recommend this property!! Is beautiful, great location, super clean and the staff very responsive and helpful. Thanks!!"

"Beautiful place and super friendly staff!"

"Clean room and staff was kind"

"Nice property and rooms, but the air conditioning was insufficient. They needed to lemd me a fan to improve the air flow."

"Merci!"

"Food at dinner and at the pool not much of a variety. Not good air condition in the rooms"

"We did a self check in, but Eleanor’s had reached out to us in advance of our arrival and was very helpful with questions we had when we arrived in town. She made herself available via WhatsApp. She had suggested a public parking lot that was very close. Because of a ztl we could not drive right to the hotel. Parking was a 2 minute walk. The hotel was quiet and clean. There was both an elevator and stairs in the hotel. We stayed in a beautiful cave room that was amazing! The location was...

"Shuttle service to wherever you need to go. Very convenient for the hot summer months! Wonderful shower, quiet room."

"Nice but public transportation difficul"

"The property was very quirky and in keeping with the essence of Matera. Would highly recommend if you want to get a feel for the sassi, as it becomes a different place altogether once the day crowds have gone."

"Excellent service. Premium quality"

"It was lovely. The cave was a unique experience. The breakfast was wonderful and the staff was so friendly and helpful"

"A very special immersive and enjoyable experience."

"The hotel is a gem in Matera. The rooms are tastefully decorated with all the modern amenities. The breakfast was delicious with high quality ingredients; do try the olive oil as it is exceptional!!! The spa is another level. Throughout our stay the hotel provided service rarely seen nowadays. I applaud the team at Vetera Matera for their exceptional service. Thank you and we will definitely return."