Palaces in Poland

"Great hotel / get upgraded to family room when arrived but room end up being too noisy. Difficult to sleep at night as you could hear music from the Sassy night club from above."

"Comfy room with easy airport access"

"The breakfast cost £14pp for 'very' watered down orange juice and cold beans every day. Not something I would expect from a hotel of this status."

"Scrutiny was amazing"

"best hotel we’ve ever been in. couldn’t recommend enough"

"Nice hotel in a great location just off the main old street. Room was great. "

"Staff at the front desk is unpleasant. When I booked my mom‘s the room I immediately texted the hotel that all is paid incl. breakfast and that mom should not be asked for any additional money at the time of checking in etc. Of course nobody „remember“ and the receptionist was adamant with the request that my mom pays upfront for bar use either 500zl or 100zl. Mom called me; I then talked over the phone with the receptionist and he still was pressing upfront payout incl. that he could send the link to pay to me. I was livid at that point. I asked to speak with the manager and mentioned that it is again the same story at this hotel. Eventually my mom signed the document that she will not be using anything from the room‘s bar. What the hotel did later was below 4-5 star hotel - they came and remove the room bar. I have never and my mom too, been treated at the top rated hotels like that. We will never stay in or recommend this hotel to anyone. "

"Beautiful clean room. Great variety breakfast"

"Great hotel with good vibe to its coffee/bakery shop area. Enjoyed our stay but disappointed by communications with staff. We reported 3 bikes that weren’t road worthy but they left them where they were for other guests to pick up and find the same faults. No VIP Expedia upgrade was offered (although we were happy with our room) and no Expedia VIP meal discount accepted in the breakfast despite being advised of its validity. If VIP offers are going to be promoted they should be readily available when guests arrive. "