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"Great staff and comfortable room. Bit of a walk from the train station so not ideal if you're travelling out of town, but fairly close to the rest of the city."

"Excellent location- bathroom was a bit tired vs other modern hotels"

"The rooms were large and clean. The staff were very friendly and so happy to help with any questions or help needed!!"

"A perfect place for exploring Plymouth. Very friendly service, clean rooms."

"Proper traditional hotel, great staff, nice rooms and good breakfast choices. Onsite (paying) car park. Shops, historic waterfront and ferry port all within walking distance. Look forward to staying here again."

"Lovely hotel, great location, very comfortable bedding and spotlessly clean. Would definitely recommend them to anyone."

"The room was utilitarian, at best, and cold. Staff were unable to get the heat turned on. After 2 days of requests a space heater was finally provided."

"Very nice Breakfast and good service."

"Clean room, helpful staff, appropriate amenities. Parking was a little issue but this was outside of the staff’s control and they provided appropriate alternative parking as our initial space was taken by a member of the public"

"Too difficult to deal with, needed to upload ID before the stay and kept sending me a link that I couldn’t click on. Right at the last minute offered to text me the link so I could copy it, was too late by then. I decided to stay somewhere else. Wouldn’t recommend."

"Lovely scenic area around the property. Very quiet, clean and American style motel."

"Beautiful location and building."

"Lovely place, lovely setting. Convenient for a Plymouth but quiet and picturesque, fantastic walks along the Yealm. And a great pub."

"My experience at this hotel was very disappointing. The environment around the hotel did not feel pleasant, with many homeless people around the area. I understand that homelessness is a serious issue, but as a paying hotel guest, I expected the surroundings and overall atmosphere of the hotel to feel more welcoming and secure. The service was also very poor. The following morning, my wife and I went for breakfast and there was nobody available to assist us for more than five minutes....