โรงแรมใกล้พลาซ่า เดอ เอสปาน่า, Hagatna

"First off, my hotel room had a lot off gnats (bugs) inside and especially outside the room (balcony area) it was a serious problem. Also, the restaurant had a lot of gnats (bugs) all over the vegetables and the fruits. The bugs were on the hot foods as well. Eating was not pleasant or enjoyable My room is with a jacuzzi and when I tried using it the morning of check out, it would not turn on. I am a frequent customer at the Rihga hotel and usually enjoyable. Unfortunately, this stay was not. I...

"Nice, but overpriced"

"Great value for the price. Right in the heart of Tumon. Glad to see it turned into a quality hotel."

"The rooms were clean, and the staff were very helpful when requesting additional items for our room. We stayed in two different rooms that had notable differences; one of them had a dining table and a working live TV, while the other room did not have those things. The major downside from the experience was that when we were returning to Guam, there was no one picking up at the front desk when we called for a shuttle service, so we had to call an Uber, come to see that the shuttle was parked in...

"Generally substandard ... didn't have hot water for 4 days, faucets worked poorly, water park was shutdown, noisy in the hallways, some if the front desk had little ambition to help."

"冷房が効きすぎて寒かった"

"This hotel was awful. No WIFI, the tv was damaged. The place was infested with roaches and the place was not in good shape. Pictures are not what they seem like in person. Lack of housekeeping, you have to call a day prior to set it up. Oh and hot water was rare. The layout seem old and the place was run down to be honest. Overall its not a place I would recommend anyone to stay at. Spend a little more to book a better hotel because this place is horrible."

"Good place and location but the property start showing the age, club lounge disappointing as food selection and quality is poor especially for breakfast, Great view from the balcony and good feature can use Dusit Thani resort pool, much newer and luxury property"

"I'll be staying here when I port from now on 👍"

"Nothing in particular"

"The staff was helpful and friendly. The laundry was convenient and all machines worked (best available early AM). Property is old, faucets rust stained. AC locked at 70f which was too warm."

"スタッフやお店の方々、食事清潔な客室全てにおいて満点です。又リピートしたいですし、お友達や家族にも知らせておきます。又、利用させていただきたいです。"

"Clean rooms and friendly staff 👌 "

"スタッフは皆さん良かったです。部屋も清潔で温かいお湯も一定の圧力で出ており、問題なかったです。 一方、一部施設が改装中のため、ホテルの外側を通ってしか海に出れなかったのは残念でした。 中心部から離れていますが、バスで行けるので、あまり不自由は感じませんでした。 近くにスーパーマーケットがあるので便利です。"

"Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks."

"The staff were nice and helpful, will be staying there again soon."

"The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great"