Hyatt Zilara Riviera Maya Adults Only All Inclusive

Adults-only beachfront property with outdoor pool

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Where to?

Dates

July 2025

August 2025

Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

VIP Access

Excellent

Popular amenities

Bar
Hot tub

฿11,744 total

includes taxes & fees

21 Jul - 22 Jul

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Room options

All rooms

1 bed

2 beds

Showing 15 of 15 rooms

1 bedroom, premium bedding, down duvets, free minibar

Ocean Front Swim Out King Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

63 sq m
Ocean view
Sleeps 2
1 King Bed

1 King Bed Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

44 sq m
Sleeps 2
1 King Bed

2 Double Bed Suite

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

44 sq m
Sleeps 4
2 Double Beds

Ocean View King Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

44 sq m
Ocean view
Sleeps 2
1 King Bed

Pool View Swim Out King Suite

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

56 sq m
Resort view
Sleeps 2
1 King Bed

Ocean Front Private Pool King

Highlights

Balcony

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

63 sq m
Sea view
Sleeps 2
1 King Bed

Tropical View Double

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

44 sq m
Sleeps 4
2 Double Beds

Ocean View Terrace King Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

53 sq m
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front King Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

53 sq m
Ocean view
Sleeps 2
1 King Bed

Presidential Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

147 sq m
Sleeps 2
1 King Bed

Ocean Front Double Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

53 sq m
Ocean view
Sleeps 4
2 Double Beds

Ocean Front One Bedroom Master King Suite

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

96 sq m
Sea view
Sleeps 2
1 King Bed

Tropical View King Swim Out Suite

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

Down duvet

53 sq m
Sleeps 2
1 King Bed

One Bedroom Master Suite King

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Premium bedding

96 sq m
Sleeps 2
1 King Bed

Tropical View King

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free minibar items

Renovated in 2022

Ceiling fan

Separate bedroom

44 sq m
Sleeps 2
1 King Bed

About the area

Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

El Camaleón Mayakoba Golf Course - 6 min drive - 3.9 km
Gran Coyote Golf - 8 min drive - 6.7 km
Tres Rios Ecopark - 8 min drive - 3.8 km
Playa Xcalacoco - 10 min drive - 8.1 km
Maroma Beach - 15 min drive - 9.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

‪Black & White - ‬8 min drive
‪Beach Bar - ‬9 min drive
‪Jaal-Ha - ‬9 min drive
‪Coco Café - ‬1 min walk
‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Luxury all-inclusive property renovated in 2022 and located near Quinta Alegría Shopping Mall

Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. With a white sand beach, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace and shopping on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.

You'll also find perks such as:

An outdoor pool with cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Free bike hire, a free beach club on-site and express check-in
A billiards/pool table, wedding services and ping pong
Guest reviews say great things the beach locale, pool and helpful staff

Room features

All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.

Extra conveniences in all rooms include:

LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
52-inch TVs with cable channels
Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Bartending

Language

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Languages

English, German, Portuguese, Serbian, Spanish

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Hot tub
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site parking

Food and drink

4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Capri Grille
El Comedor
Lola Restaurant
Tempest

Things to do

Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Games
Gym
Hot tub
Karaoke
Outdoor pool
Outdoor pool (guest access)
Shopping
Table tennis

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,747 square feet of conference space

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (136 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (74 centimetre high)
Wheelchairs on site

3 buildings
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2003
Colonial architecture
Communal living room
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Renovated entire property - December 2022
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

52-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 7:00 PM

Guests under 18 years old are not permitted at this adults-only property

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 21 Jul 2025 start from ฿11,743.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, bartending classes, language classes and more.

Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?

This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).

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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10

Amazing place to stay, 5/5!

Stayed 6 nights in Jun 2025

10/10

Great staff and food!

Stayed 7 nights in May 2025

10/10

Beautiful resort. Excellent service and staff.

Stayed 7 nights in May 2025

10/10

Had an amazing time get.

Stayed 4 nights in Jun 2025

10/10

We love everything about this place!

Stayed 4 nights in May 2025

10/10

Great stay!

Stayed 6 nights in Apr 2025

8/10

We enjoyed the animation team !

Stayed 6 nights in May 2025

10/10

This was our third time there and it was probably our best experience. We enjoyed relaxing, swimming, and the food and drinks.

This room makes Hyatt Zilara our pick every time.

Stayed 5 nights in May 2025

10/10

Good place to stay just wish had more food options

Stayed 5 nights in May 2025

10/10

Beautiful beaches and excellent food

Stayed 3 nights in Apr 2025

10/10

Loved the stay and loved the staff.

Stayed 3 nights in Apr 2025

10/10

Great stay @ Hyatt Zilara! Over all I give this property a 9.2/10. I recommend this property to others & enjoy the stay. It is a decent size resort with few amenities. Great staff very attentive & generous, almost like family feeling. Room size are good of all sizes and comfy. Very clean property & good atmosphere.

Stayed 5 nights in Jun 2025

8/10

Property was very nice and beautiful. The room was very nice and we slept great on the mattress. The swim out pool view room was wonderful. We wish the food had been a bit better. It was ok but just not great. Food needed more seasoning.

Stayed 5 nights in Jun 2025

10/10

Modern and clean resort

Stayed 5 nights in Apr 2025

8/10

very nice hotel, friendly staff, food was average . nice beaches

Stayed 3 nights in Jan 2025

10/10

The staff were absolutely amazing and we had the best time staying here!

Stayed 3 nights in Dec 2024

10/10

The stay was amazing didn’t want to leave will definitely be back

Stayed 3 nights in Mar 2025

10/10

Great space very clean and not too many people. Made everything comfortable. The food was outstanding.

Stayed 3 nights in May 2025

10/10

The property was beautiful and very clean. The staff were beyond exceptional. I would definitely stay here again.

Stayed 1 night in Apr 2025

8/10

This was a beautiful property with wonderful staff, we enjoyed the food, drinks and shows. We only wish we were told before booking about the election weekend dry law, but we still made it work, the law certainly wasn’t the resorts fault. 10/10, highly recommend.

Stayed 4 nights in May 2025

10/10

Staff was very friendly

Stayed 4 nights in Apr 2025

10/10

My wife and I did 5 days here and it was incredible. Staff was amazing, food was good, and the property is beautiful. Special shoutouts to the Ferminator for making us feel so welcome every day there. And Carlos at the concierge desk for helping us navigate some excursion issues and getting us a really memorable experience. We will definitely be coming back!

Stayed 4 nights in May 2025

8/10

The resort was beautiful and well kept. At no fault of their own the smell of the seaweed was overwhelming while we were there, so that was hard some of the days. We had a swim out seat, which was amazing! The only thing I would say is.... be very cautious if you are wet walking around as the floors are super slippery.

Stayed 7 nights in May 2025

8/10

We enjoyed our stay. The food and drinks were great. Our only issue was that our tv would not power off, so it stayed on the entire trip. Also, the ceiling fan only has one speed, which is Mach 1. The property was. It overcrowded, which was nice. It is a small enough property to make getting around very simple.

Stayed 3 nights in Jun 2025

10/10

I like the attention they provide to customers and me as a VIP Expedia member they went above and beyond.

Stayed 3 nights in May 2025

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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Choose dates to view prices

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Reviews

Popular amenities

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Room options

View all photos for Ocean Front Swim Out King Suite

Ocean Front Swim Out King Suite

Highlights

View all photos for 1 King Bed Suite

1 King Bed Suite

Highlights

View all photos for 2 Double Bed Suite

2 Double Bed Suite

Highlights

View all photos for Ocean View King Suite

Ocean View King Suite

Highlights

View all photos for Pool View Swim Out King Suite

Pool View Swim Out King Suite

Highlights

View all photos for Ocean Front Private Pool King

Ocean Front Private Pool King

Highlights

View all photos for Tropical View Double

Tropical View Double

Highlights

View all photos for Ocean View Terrace King Suite

Ocean View Terrace King Suite

Highlights

View all photos for Ocean Front King Suite

Ocean Front King Suite

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for Ocean Front Double Suite

Ocean Front Double Suite

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View all photos for Ocean Front One Bedroom Master King Suite

Ocean Front One Bedroom Master King Suite

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View all photos for Tropical View King Swim Out Suite

Tropical View King Swim Out Suite

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View all photos for One Bedroom Master Suite King

One Bedroom Master Suite King

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Tropical View King

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Languages

Similar properties

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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services