บ้านพักตากอากาศหลังเล็กใน Playa del Carmen

"The hotel was relatively clean. The staff were helpful and friendly. The lobby could use a coffee station for people who just want coffee. The worst part for us was that the rooftop pool was closed. We received several emails before our trip but was never told the pool would be closed. They did offer to move us to one of their sister properties, but they are both family friendly. We booked adults only for a reason. They did offer us an upgraded room which was nice, but even being on the second...

"Beautiful resort. Suggest having options available for people who have later flights - i.e. more generous late checkout options or at least access to lockers and showers. Candidly, for the cost, the resort had limited things to do aside from sitting by the pool."

"Juan from sur Beach was amazing "

"The pools here are amazing. The entire atmosphere is just wonderful. The restaurants are top notch! "

"The suites were spacious, comfortable and the kitchen was very well equipped. We rented a 3 bed penthouse it is did have all that was pictured, though the space is on the roof top with a shared entry for another suite"

"This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

"Clean room"

"This is my third time staying here Hyatt Centric Downtown. I love all the staff starting from front desk to the restaurant and bartenders. The cleanliness of the rooms and the housekeeping personal.I highly recommend."

"This place was amazing. The beach was great. The Pool atmosphere is Poppin. No Kids was a plus and the food is great."

"I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the...