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"Staff"

"Staff were amazing, very friendly and helpfull. They made our stay very comfortable."

"I have had a truly wonderful experience at this hotel. The staff were polite and helpful, taking care of everything for me. The room was spacious and offered a fantastic view of Sapa and the surrounding mountains. I would highly recommend booking the Designer Room.The bed was positioned in such a way that you could enjoy the entire view of Sapa while lying in bed. Breakfast was served on the rooftop terrace, which is a very cool and nice setting. However, during my stay, the weather in Sapa was...

"Wish to have breakfast options"

"Located remote area far from main road. Amenities are not standard need to bring own daily use. No lighting around. No breakfast available. Far from restaurants. Room key is not safe able to open from corridor. Apart from that Elevator provided. Nice hill view. Overall not recommended to stay there. "

"We arrived very early off the train and were able to leave our bags at the hotel while we went out for the day before checking in. Lovely hotel, great views, lovely people, clean and comfortable. It is a little walk up a hill but you are in the mountains so thats to be expected but it’s quick and easy to walk into the main hub of the town. Would reccomend. "

"Rooms are clean and comfortable. Nicer inside than outside seems to appear."

"The staff are friendly and helpful "

"Very good "

"Staff very helpful. Hotel a little bit dated but very clean. Near Sun Plaza Sapa train station, about 2 minute walk. "

"Beautiful views, friendly staff, clean room and great amenities "

"Everything was great. Staff is amazing. "

"Staff extremely courteous, and go out of there way to make your stay perfect, good locations close to all the restaurants and little shops "

"Absolutely exceptional - cannot criticise a single thing about this place, particularly given how good value it is. Everything is modern, new and clean, and very comfortable. Good location, just a short walk to the main tourist places. A special thank you goes to the manager Anna, who let me take a shower before my sleeper train after I’d checked out and had spent the day trekking. Extremely kind, and much appreciated."