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"Poorly maintained, very tired, basic room"

"The place was great! The room was clean and had everything you need for a short stay. The air conditioning was a huge plus. I would not recommend the food at the restaurant, however. It is overpriced and bland. But the property grounds were beautiful and the staff were kind and helpful."

"The Tico breakfast was delicious. Great Pinto."

"The place is always clean, ready for use and peaceful atmosphere"

"I stayed here when I flew into San Jose. It's close to the airport, it's in a safe gated neighborhood. Dinner is available, breakfast is included. I will stay here again when I depart Costa Rica."

"Perfect location to the airport and car rental. Convenient free shuttle to and from airport. Breakfast included was good for a free hotel breakfast. Menu changed daily and food was not bad. Honestly, all the staff were extremely nice and helpful. Everyone working there went above and beyond to give great service with a smile, parking and shuttle staff, front desk, housekeeping and restaurant staff, everyone I interacted with was great. All staff spoke English so it was easy to communicate for...

"The hotel had ants on the bed and it smelled like sewage. There’s something wrong with septic tank. They wouldn’t change our rooms or refund us after being in the room for 5 minutes. We didn’t even lay on the bed."

"Great stay"

"Great location from the airport staff is very friendly and I highly recommend it"

"They just finished painting the pool edge...looks great. This is our 3 year at the Trapp Family Inn. The only thing that was different was it was warmer than usually in San Jose than in previous years. The rooms were definitely warmer, but we were glad we had ceiling fans. Service, Food, and hospitality were great. We'll be BACK!"

"The grounds garden and pool were very beautiful and clean. The restaurant was amazing and included a full bar. They even had a space that allowed the dog to dine with us. The staff was super friendly and accommodating. The rooms were clean and water pressure in the shower was great! We would stay again."

"Gorgeous and unique property close to the Poas Nacional Park. The views were breathtakingly beautiful! We stayed in the Junior Dome and had a relaxing and zen like stay. The property was very cute and quiet in June. There was a nearby dog barking nonstop from a neighbor but not much you can do about that."

"It was a nice oasis in Sam José"

"Perfect for a 1 night in San Jose ."

"Todo muy limpio y las personas que trabajan muy amables, muy acojedor"

"Overall, positive experience! The room with three queen beds was perfect for our family of 5. We loved the airy lobby, enjoyed the local brews at the attached restaurant, and the continental breakfast was filling and delicious."

"Just stayed one night here cause we arrived very late in Costa Rica. But everything was perfect. The rooms were clean, the staff was friendly and the breakfst was delicious"

"That’s a Holiday Inn, it’s exactly what you expect."

"Room was very clean, great breakfast, definitively a great option for family with kids. Staff not friendly, costumer service very poor. Not rude in any way possible but not attentive, you do not feel welcome."