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"Staff were excellent and so friendly. Nice atmosphere in the pub. Great value for breakfast. The accommodation was great value and a brilliant location next to the train station. I read the reviews before I booked. I'm struggling to understand some complaints, e.g., no tea/coffee, no TV remote, one bin, etc. I had no issue as it was simple to ask for the remote control (they may have reasons not to leave them in the room). There was tea/coffee in the room. I moved one bin to the room from the...

"I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one."

"The Hotel is very close to the city centre and is a modern comfortable hotel. The breakfast is a standard Holiday Inn Express style with a reasonable variety. The room is clean and comfortable. The staff are friendly and very helpful (even the trainee). We really enjoyed our stay here."

"Amazing value beautiful hotel and room"

"Room was very clean, staff was very accommodating "

"Outstanding hotel. We had a superb experience from start to finish. - Lovely clean, warm and cared for hotel. - Scenic location. - Amazing food; both dinner and breakfast were lovely. - Kind and attentive staff. - Comfy bed and decent shower. It's rare to see such quality but these guys nailed it. Don't consider anywhere else, this is a fantastic place to stay."

"good place to stay"

"All was perfectly lovely "

"Clean rooms. Helpful staff team. Thank you."

"A characterful property with clean rooms and friendly staff. We didn't have breakfast but did come back for lunch, which was delicious. Would stay again :)"

"Warm , Clean, friendly staff"

"Each time have stayed the hotel is both noticeably very clean and staff very helpful"

"Our stay was everything we wanted it to be, i e Clean room staff helpful and friendly "

"Nice hotel "