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"Probably the most welcoming and best hotel service I've ever had. Will definitely stay again."

"Staff were excellent and very clean room."

"Lovely as always"

"Lovely period property"

"Beautiful property in lovely grounds. It was a very last minute break, and we just opted for a Classic Room, but it was spacious with an excellent bathroom and a beautiful view of the gardens. The staff were friendly, helpful and efficient throughout. We wouldnt hesitate to recommend the hotel and are already looking forward to a return stay."

"Great room, staff were very friendly and helpful Great swimming pool and facilities"

"レンタカーで移動しましたので駐車場もわかりやすく立地の良さや利便性がとても良かったです。 環境やロケーションもとても良くてまた機会があれば利用したいと思いました。"

"Loved this hotel. Great atmosphere and location. The rooms are excellent and the staff are great. The breakfast was very good and plenty of choice. The parking is very limited as expected in a central location. Otherwise there were no issues. Parking at the station is reasonably priced and only a 5 minute walk."

"Staff extremely helpful and friendly. Great location. Bed was comfortable. The hotel is showing signs of age and wear in places but overall very good."

"Unfortunately, the experience in MacDonald Craxton Wood was not the best. Starting with our room not being ready for the 3pm check in. Our room then was not the cleanest. The jug of water was also not fresh with the water from the last guest still being in it, lack of plugs in the rooms and the TV was not smart. We then discovered the next day after returning from a busy day out the rooms aren’t serviced unless you request it. Now reception did give us fresh towels when asked but didn’t...

"The hotel is in a very good location. The staff are friendly and helpful. The room is clean and spacious."

"Room was lovely & clean, staff were friendly & helpful, lots of parking available & an EV charge point"

"The location of the property is fantastic. The biggest disappointment was we stayed over a very hot weekend and there was no installed air-conditioning therefore a Mobile Aircon unit was brought to the room but it didn’t work and the room was absolutely sweltering all weekend. We couldn’t sleep during the heat and it spoilt our stay."

"The double beds were comfortable pillows awful Had to change rooms for second night twin beds not large enough moved easily Pillows equally as awful . No walk in showers which make it difficult for people not able to use bath. Was told well if it’s only for one night did it matter and it was business people using hotel Room 111 opposite housekeeping i had to complain three times from 8am-10 for noisy chatter and Five staff were outside my door laughing and joking. I was there to rest after a...

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"