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"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Had a lovely stay staff were fab and breakfast was lovely"

"Staff were great, food good and great location would return."

"A beautiful setting and clean renovated property. Wonderful breakfast and lovely hosts. My favorite accomodation during my UK holiday!"

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Lovely stay, friendly staff. Nice breakfast and room was well equipped. Great value for money"

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Couldn't fault anything, lovely hotel in great setting. Staff very friendly and helpful"

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Very clean property and the pud is great for food"

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Nice sized room and bathroom. Access and parking was easy. Pubs close by for a drink and dinner."

"We had a very enjoyable stay. Ann & Baratt were great hosts. Good location for visiting Monmouth."

"The room we stayed was very clean and lovely setting ,the breakfast was amazing and staff were very helpful and polite already place to stay."

"Lovely room and good breakfast with helpful cheerful staff."

"Nice stay, friendly, helpful staff, lovely room decoré/amenities"

"All good"

"On arrival we found most of the staff preoccupied with setting up function rooms for a local school prom which we had been advised prior to arriving was taking place. Received our key at reception and went in search of our bedroom. This was supposed to be an accessible room, it was less than desirable and unfit for a wheelchair user. Luckily I wasnt using my w/c on this trip! Despite requesting step free access and as near as poss to carpark it was a long walk down corridors and steps upto our...