Enjoyed our stay at the Royal Lodge. Dinner was really good. Everything was dog friendly and even she was given a little meal. Felt the rooms could do with a little revamping but were clean and tidy.
The hotel is situated in a beautiful picturesque valley, beside the river. The staff were so welcoming and friendly, and the room, dog friendly option, was clean and tidy x
The property was excellent apart from wifi not working properly and the roads to the property was narrow and had pot holes but carparking was easy and the staff were excellent friendly
Very pleased with every aspect of our holiday and will probably stay here again. Can't recommend it enough. Very pleased.
Christopher Keith
เข้าพัก 2 คืน, กันยายน 2024
6/10 พอใช้
David
8 ก.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Beautiful scenery but I'm still waiting for the refund you agreed. I stayed 2 nights but a third was taken from my account and I was told it would take 4 to 5 days to refund.
It's now10 days and no sign.
I booked for river view but gave me a room where was with forest view. Not found any toothpaste and bathroom but was clean and hygiene. Very quite nice staff. Dinner was a bit expensive and quality was average.
Great menu, pricing good too.
Lovely area for walks.
Dave
เข้าพัก 1 คืน, กรกฎาคม 2024
10/10 ดีเลิศ
Mark
2 ก.ย. 2024
Mark
เข้าพัก 1 คืน, สิงหาคม 2024
6/10 พอใช้
D
1 ก.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
typical small country hotel, nice staff, food was good. hotel itself is a little dated and tired, but for a night or two to explore the area, all that you need.
Great spot, exceptional beauty. Hotel cosy and very clean.
Only thing is, parking should be in room price for people staying.
Food options limited and pricy but expected for such a beautiful spot.
Location was excellent. Beautiful scenery and very quiet. Staff are pleasant and very helpful.
However, we were very disappointed with the accommodation. We noticed after arrival that the property website stresses that it is not a 4 star hotel but a lodge. I assume this is because other guests have been similarly disappointed by the supposedly 4 star accommodation. This accommodation is not 4 star by any standard! The property is very dated and in need of refurbishment.
Food also was not great and quite pricey.
On the whole it was a good stay; there were only two issues we faced: 1) We had to pay £20 for our dog, which we were not told about until we arrived! 2) We thought the on-line information said we could take the dog into the dinning room/restaurant - but we found this was not permitted, hence we did not have an evening meal or a breakfast, because we would not leave our small dog alone in the room.
The only good thing about this hotel was the location. It is rated 8/10 but I wouldn't give it any more than 4. The price was far too high for the standard of room, which basically had a sink in the bed room and a toilet and shower in a cupboard the opposite end of the room. The price of the food was too expensive. Not even free parking. Very disappointing.