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"Es un Hotel que ofrece mas de lo que uno puede esperar, no es solo la estadia es la historia que te ofrece. Fue realmente maravilloso recorrer el hotel y escuchar lo que alguna ves se vivio ahi."

"I really like my stay at the el carmen hotel is safe clean and close to everything I really recommend it to anyone who wants to go to Antigua Guatemala."

"Fantastic stay. Everyone was helpful and friendly."

"Nuestra mejor estadia en la antigua guatemala definitivamente volveremos"

"Siendo un país cafetalero que pongan en las habitaciones café de Nescafé de máquina"

"Comprensión y calidad de servicio al cliente de parte del encargado José"

"No había jabón de manos"

"Clean room delicious food and good mix drinks cocktails Beautiful view at the rooftop"

"Excelente ubicación, muy céntrico, y muy bonito el lugar 100 % recomendable"

"Staff was very friendly and accommodating. Highly recommend!"

"The hotel is rightly located at the center of Antiqua. Our room is decorated beautifully, clean and very well mentained. Staff is friendly and very helpful. Breakfast is nicely prepared and delicious. We would strongly recommend for anyone to stay at San Rafael."

"NICO Hotel isna.gem. Located near all the major Churches ans square, shopping and restaurants it was convient Very clean. The property and rooms are lqrge and spotless. The beds are comfortable and the shower is awesome. When i went the place was quiet. I felt very safe, and kept my windows open. Breakfast was perfect for a light meal to start the day. The staff is nice and they accomodate, help with everything from recommendations to travel arrangements."

"El lugar es tranquilo y con bonitos jardines."

"Great location. Walk everywhere."

"Genial Simplemente espectacular"

"Hotel was ok for a one night and for my needs at the time. It has location at a price: crowded area and noisy at night and early in the morning (from staff mainly) too. Not offered any VIP service/advantage , late check out at an additional fee, without flexibility. I had no breakfast, so no review on food /prices, but food looked very good. Room with standard cleanliness and services. Overall it was an ok standard stay at a stunning city."

"Very ancient and interesting"

"I booked this hotel due to its location and its 4 star rating. The location is good but this is not a 4 star property. I am being generous to give it 3 stars. The rooms are small, dark and outdated. It lacks the "boutique" feel, altogether. The best part about the room we had on the second floor was the view from the outside deck. We stayed at this hotel for four nights. On the third day, we found out through another guest that a free drink was provided during Happy Hour (5-7PM). The staff never...