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"good food,good real ale-nice pleasent clean hotel and very quiet."

"Excellent stay. What a beautiful building"

"Staff excellent - friendly and welcoming. Good value breakfast. Ideal for a short stopover."

"Lovely, well maintained Victorian building with staff who go the extra mile to be welcoming and helpful. Parking is available though limited. Rooms are clean and comfortable, with roomy en-suite baths. There is a lot of traffic on the nearby roads, so bring earplugs if you're sensitive to noise."

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"Perfect experience all the way"

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Close to shops, restaurants, etc. easy to find, plenty of parking, beautiful surroundings, kind and helpful staff, everywhere is clean, food is delicious."

"Fabulous hotel in beautiful grounds and good self service breakfast choice."

"Excellent hotel with good facilities and friendly staff. Perfect location for an early morning flight."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"Quiet room though we were on the ground floor and had no view. Staff very friendly and helpful. Dinner and breakfast were fine; the best onion bhajis of my life so they are THOROUGHLY recommended. We went in the sauna and the outdoor hot tub- that was amazing. All in all, a good stay and I would definitely return."

"Staff at breakfast all seemed subdued and only very few interacted with guests. The choice of breakfast was minimal. In comparison with other hotels it was just about acceptable. Some of the seats were uncomfortable due to ware and tear. Ended up sitting on the frame rather than the leather clad seat cushion. The hallways were very dark and the room itself did not have adequate central lighting. The shower was a weak waterfall style shower with out a hose for extra use. I found the concierge...

"Stayed 1st - 3rd of June. Absolutely amazing stay for our mini moon. The staff, the food, the room were all incredible. We can't wait to come back, so much so we have already pre booked a suite for our one year anniversary May 2027. Very relaxing stay just what we needed after a manic wedding weekend. The staff can't do enough for you, nothing is to much. We stayed in 222 unfortunately the ghostly activity didn't live up to other people reviews or maybe it just isn't haunted 😊 Old castle with...

"Great staff, made our stay really welcoming."

"Lovely, kind staff. Room service was great."

"Amazing staff "

"Hôtel is closing in September for major repairs "

"Will deffinatley be going back. Tottley enjoyable . Went above and beyond . Thank you to all the staff had amazimg time , and couldnt ask for more xx"

"Food in the Bistro was excellent."