Santa Clara Urban Hotel & Spa offers a tranquil retreat in bustling Palma. Enjoy city views from the rooftop, coffee at the on-site shop, and convenient dry cleaning/laundry services. Multilingual staff assist with bike/car rentals for exploring the area.
Located near the beach, Santa Clara Urban Hotel & Spa is in Palma de Mallorca Old Town, a neighbourhood in Palma de Mallorca. Port of Palma de Mallorca and Puerto Portals Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and El Arenal Beach. Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial are two other places to visit that come recommended. Visit our Palma de Mallorca travel guide
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
What's nearby
Paseo Maritimo
2 min walk - 0.2 km
Cathedral of Santa Maria of Palma
3 min walk - 0.3 km
Basilica of St. Francis
3 min walk - 0.3 km
Plaza Mayor de Palma
6 min walk - 0.6 km
Palma Town Hall
5 min walk - 0.4 km
Getting around
Marratxi Pont d Inca Station
14 min drive
Intermodal Station
15 min walk
Palma de Mallorca (PMI)
31 min drive
Restaurants
Cappuccino Grand Café At Hotel Mama‘
5 min walk
CAFÉSPHÈRE Specialty Coffee
6 min walk
Can Joan de s'Aigo
6 min walk
Cafè Plaça
4 min walk
Starbucks
5 min walk
About this property
Santa Clara Urban Hotel & Spa
Upscale hotel near Cathedral of Santa Maria of Palma
Located close to Port of Palma de Mallorca and Porto Pi Centro Comercial, Santa Clara Urban Hotel & Spa provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a Swedish massage at Spa Santa Clara, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
You'll also find perks such as:
Full breakfast (surcharge), bike hire and a 24-hour front desk
Smoke-free property, a lift and laundry services
Multilingual staff, tour/ticket information and a front desk safe
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Santa Clara Urban Hotel & Spa boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
37-inch Smart TVs with cable channels
Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
A bar/lounge
A coffee shop/cafe
Things to do
Bicycle rentals
Full-service spa
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
Full-service spa
Hot tub
Sauna
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
More
1 building
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
37-inch smart TV with cable/satellite channels
Food and drink
Limited room service
Minibar
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately EUR 17 for adults and from EUR 8.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
Property is also known as
Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca
Frequently asked questions
Is Santa Clara Urban Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Santa Clara Urban Hotel & Spa?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Santa Clara Urban Hotel & Spa on 23 Mar 2026 start from ฿5,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Santa Clara Urban Hotel & Spa?
Santa Clara Urban Hotel & Spa doesn't offer parking.
What time is check-in at Santa Clara Urban Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Santa Clara Urban Hotel & Spa?
Checkout is at 11 AM.
Where is Santa Clara Urban Hotel & Spa located?
Located in Palma de Mallorca Old Town, this spa hotel is 0.2 mi (0.4 km) from Cathedral of Santa Maria of Palma, and within 3 mi (5 km) of Porto Pi Centro Comercial and Port of Palma de Mallorca. Cala Mayor Beach and Puerto Portals Marina are also within 9 mi (15 km). Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Santa Clara Urban Hotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
GRACE
Stayed 3 nights in Sep 2025
10/10 Excellent
Christopher
21 Sep 2023
Palma getaway
A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Christopher
Stayed 4 nights in Sep 2023
10/10 Excellent
Lourdes
7 Jun 2024
Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Terrence
Stayed 1 night in May 2024
6/10 Okay
mark
14 Sep 2023
Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi.
The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
DAVID CHARLES
Stayed 7 nights in Nov 2023
6/10 Okay
Verified traveller
3 Aug 2024
Liked: Staff & service
Some room for improvement but also very positive
No welcome drinks, ants in room, relative clean. No spa available. But very friendly and welcoming staff.
Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement
This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Everything was very nice and the personnel is phantastic. However you need to clean the drainage in the wash basin since the odur is very bad coming from the sink. Apart from that it was on of the nicest hotels we ever had a chance to visit and we will be back.
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too.
Breakfast was great, staff very pleasant and helpful.
Comments on room 208
A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why?
Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly.
The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them!
Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay.
We will be back! Thankyou.
Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!