Skip to main content

Protur Naisa Palma Hotel

4.0 star property
An urban retreat in Palma de Mallorca where attentive staff create a relaxing atmosphere, from cooling swims to pampering wellness treatments

Choose dates to view prices

Protur Naisa Palma Hotel offers a peaceful escape in bustling Palma de Mallorca. Enjoy drinks at the poolside bar or city views from the rooftop terrace. The spa provides body scrubs and manicures/pedicures, while the library offers books for quiet relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿8,766
฿9,893 total
includes taxes & fees
14 Jun - 15 Jun
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

2 restaurants, breakfast served
Hotel Saratoga
Palma de Mallorca Old Town
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
9.4 out of 10, Exceptional, 1,008 reviews
The price is ฿8,866
฿10,087 total
includes taxes & fees
26 May - 27 May
Hotel Saratoga
Compare similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Protur Naisa Palma Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Protur Naisa Palma Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 14 Jun 2026 start from ฿8,766, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protur Naisa Palma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Naisa Palma Hotel?

Self-parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Protur Naisa Palma Hotel?

Checkout is at 11:00 AM.

Does Protur Naisa Palma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Protur Naisa Palma Hotel located?

Located in El Camp d'en Serralta, this spa hotel is within a 15-minute walk of La Rambla, Plaza Espana and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 miles (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 494 out of 668 reviews
Rating 8 - Good. 137 out of 668 reviews
Rating 6 - Okay. 23 out of 668 reviews
Rating 4 - Poor. 8 out of 668 reviews
Rating 2 - Terrible. 6 out of 668 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in a great location a short walk from the centre. Friendly staff (thanks especially to Oscar), good buffet and quiet rooms. Can’t really fault it at all, lovely stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, amenities
Excellent hotel with a great location and superb breakfast.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Nice pool, good food
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Patrícia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spotless rooms, friendly service and delicious food.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made our stay wonderful. We asked if we could connect our Netflix to the tv but they informed us that the casting ability wasn’t working at the moment. They provided us with a laptop and HDMI cable to still enjoy the programs we wanted. All the staff were kind to us and always happy to help with any situation. Would love to come back again ☺️
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location, cool roof top pool!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lesley

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Stayed 3 nights in May 2025
Verified

8/10 Good

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with a friendly knowledgeable staff, in a nice location right outside the old town. Safe neighborhood right next to Palma Police Station. Nice rooftop pool and lounge. Clean with well layed out rooms. Limited parking in the garage, but street parking available. We enjoyed our Saturday!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

ARKADIUSZ

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

rosa-maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff. Lovely rooftop pool.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel - very modern, bright and clean. Great pool with many sun beds. Good and large breakfast. Quick walk to the Main Street / attractions.
Stayed 3 nights in Sep 2023