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Protur Naisa Palma Hotel

Property class: 4

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Cathedral of Santa Maria of Palma is located near Protur Naisa Palma Hotel, which provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in a manicure/pedicure, a massage and a body scrub at the on-site spa. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is ฿9,448
฿10,645 total
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room

8.8 out of 10
Excellent
(54 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down duvets, in-room safe

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, in-room safe

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi
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About the area

Located on the boardwalk, Protur Naisa Palma Hotel is in El Camp d'en Serralta neighbourhood and is connected to the convention centre. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and Playa de Palma. Centre Cultural La Misericòrdia and Katmandu Park are also worth visiting. Visit our Palma de Mallorca travel guide
Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • A tree-lined street with statues and benches.
    La Rambla
    6 min walk - 0.6 km
  • A historic building with ornate architecture, featuring shops like 'BORN 8' and 'PHILIPP PUBL'.
    Passeig del Born
    8 min walk - 0.7 km
  • A historic building with Gothic architecture, a calm waterfront, and a fountain.
    Paseo Maritimo
    9 min walk - 0.8 km
  • A historic cathedral with intricate architecture, a surrounding moat, and palm trees.
    Plaza Espana
    12 min walk - 1.1 km
  • A Gothic cathedral with intricate stone carvings and pointed arches.
    Cathedral of Santa Maria of Palma
    12 min walk - 1.1 km

Getting around

  • Marratxi Poligon Station
    10 min drive
  • Intermodal Station
    16 min walk
  • Palma de Mallorca (PMI)
    19 min drive

Restaurants

  • Jaime 3 Food & Drinks
    4 min walk
  • Ca'n Joan de s'Aigo
    4 min walk
  • Bacan Bar Cafeteria
    4 min walk
  • Menut Cafe
    4 min walk
  • Block House
    4 min walk

About this property

Protur Naisa Palma Hotel

  • Upscale hotel near Cathedral of Santa Maria of Palma
  • Take advantage of a poolside bar, a rooftop terrace and a coffee shop/cafe at Protur Naisa Palma Hotel. Indulge in a manicure/pedicure, a massage and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool, along with sunloungers
    • Full breakfast (surcharge), bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • A front desk safe, a banquet hall and tour/ticket information
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 99 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Showers, free toiletries and hairdryers
    • Heating, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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  • Spa
  • Free Wi-Fi
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9.0 out of 10, Wonderful, 494 reviews
The price is ฿8,277
฿9,442 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Protur Naisa Palma Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Protur Naisa Palma Hotel?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 27 Aug 2026 start from ฿9,448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protur Naisa Palma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Naisa Palma Hotel?

Self-parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Protur Naisa Palma Hotel?

Checkout is at 11:00 AM.

Does Protur Naisa Palma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Protur Naisa Palma Hotel located?

Located in El Camp d'en Serralta, this spa hotel is within a 15-minute walk of La Rambla and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 miles (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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