"Excellent pool. Layout of villa was good. Had a nice shower. Enjoyed sitting out on the patio.
Very responsive, kind and friendly staff. Liked the shuttle to the mall and beach. Enjoyed our stay!"
"me and my girlfriend stayed here for 1 night to go to the Phuket Elephant Sanctuary that’s quite close. we self checked in at 7pm. room was tidy and clean with awesome AC. The staff is very helpful and assisted us with anything she could (helps get taxi, answers all questions about area). would stay here again however the area surrounding is just some small quiet town with not a lot going on (however the locals are VERY friendly and we were easily able to hitchhike the 5 min drive to elephant...
"Handy walk into Patong if you want noise and nightlife. Massive soft bed. Great pools. Late checkout. Lounge with showers available to use after checkout if you have late flights. Delicious restaurant Sea Salt across the road on the beach. "
"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
"Had an amazing stay at this resort. The rooms were really spacious and so comfortable to sleep in. The pools were never full so it was super easy to get a sun lounger and the free towels to use were so handy. The staff at the pool bars were so helpful especially at the Pomelo pool which was also over 12s only therefore relaxed and quiet. All of the staff were friendly and welcoming and the shuttle bus service around the resort was a great service. I would definitely recommend a stay at this...
"Nice and kind staff. Location is quite hard to find but it is located in the middle of karon beach. Eventhough the hotel is a bit old, it is clean and full of facility to serve our need. Great experience there. Try next time "
"Our stay at the Merlin Beach was lovely. Good facilities for adult and children.
Service was lacking considering it is 5 star. However everyone was very friendly. I would come back again."
"Nice resort but the food was mostly bland.
Make sure you don't get to stay in building 7 as it has terrible view over some industrial area and piers. "