"The hotel information sheet given at check in was outdated. The mt fuji pancakes house did not open until 10am. Other than the disappointment of that the stay was fine."
"Mt Fuji smiled at us from our hotel window. We were walking distance to many shops, the big bus depot, and Fuji-Q, the amazing roller coaster paradise. Staff were kind."
"I loved that there was a balcony, great view of Fuji! Onsen is nice, I liked bathing in the evening, so peaceful, they do have vending machines in the basement. Free Shuttle bus from kawaguchiko station and back ⭐️⭐️⭐️⭐️⭐️
Staff was very helpful!"
"We loved staying here! Our favorite hotel of our entire trip and we were only there one night! The view of mt Fuji was amazing from the front of the hotel!!!
The staff were so helpful too. We were confused by how to access the closest train station, and one of the staff walked all the way outside to show us exactly where to go. He was so so sweet!
Also, our room was nice and spacious. Which I feel like is hard to find in Japan! The room was very clean!
We were able to get a massage at the spa as well and that was amazing!! The prices felt very reasonable (compared to america haha)
The only thing that was hard is it felt kinda hard to find a taxi or uber from here. If you can figure out the route to the nearest train station/bus that will help a ton to get to all the fuji attractions!
10/10 would stay here again!!"
"We had a wonderful room with a view. Mt Fuji was very clear on the day we arrived. We had clear shots of Mount Fuji for 3 whole days. Amazing. We didn’t use the public bath as there were a lot of visitors. But in room bath was amazing. Just bought bath salts to use. Parking was readily available and we were blessed to see some wildlife as we drove down to town. Saw a small family of wild boars and deer. Lovely to hear birds singing in the morning.
Breakfast was good as well."
"Hotel and room are beautiful located on a hillside. Cocktail hour with food and drinks are awesome considering the hotel is not accessible to find your own food. Very romantic and quiet location for a chilled stay. Staff are very helpful and there are shuttle between the hotel and kawaguchiko station."