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Biwako Ryokusuitei

3.5 star property
Lakefront ryokan with full-service spa and free local area shuttle

Choose dates to view prices

Biwako Ryokusuitei, nestled between Shozuiji Temple and Ukimido, offers a genuine retreat. Enjoy the indoor public bath, deep-tissue massages, and facials. The Japanese garden provides contemplation, while the library and nearby coffee shop complete this serene escape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is ฿6,625
฿7,350 total
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Manyo Japanese Style Room With Open Air Bath

1 bedroom, down duvets, in-room safe, desk

Manyo Japanese Style Room With Open Air Bath

  • Sleeps 6

View all photos for Biwa No Kaze Japanese Style Room with Open Air Bath

Dining

Biwa No Kaze Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Huuga Japanese Style Room with Open Air Bath

View from property

Huuga Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

1 bedroom, down duvets, in-room safe, desk

Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

  • Sleeps 2

View all photos for Biwa no Kaze Japanese style 3 beds with open-a

1 bedroom, down duvets, in-room safe, desk

Biwa no Kaze Japanese style 3 beds with open-a

  • Sleeps 3

View all photos for Biwa No Kaze Japanese Western Style Room with Open Air Bath

1 bedroom, down duvets, in-room safe, desk

Biwa No Kaze Japanese Western Style Room with Open Air Bath

  • Sleeps 7

View all photos for Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Down duvet
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
  • 50 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room) | 1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 34 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Ao No Syou Standard Twin Room - Non-Smoking

Ao No Syou Standard Twin Room - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Ao No Syou Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 22 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Huuga Japanese Western Style Room With Open Air Bath

1 bedroom, down duvets, in-room safe, desk

Huuga Japanese Western Style Room With Open Air Bath

  • Sleeps 4

View all photos for Yuuga Japanese Style Room With Open Air Bath

Dining

Yuuga Japanese Style Room With Open Air Bath

  • Sleeps 5

View all photos for Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Spring-water bath
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | View from room

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Separate bath and shower
Spring-water bath
  • 72 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Separate bath and shower
Spring-water bath
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Living area | 50-inch Smart TV with digital channels

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Separate bath and shower
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Separate bath and shower
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 7
  • 7 Single Futons

View all photos for Ao No Syou Standard Twin Room Non smoking

1 bedroom, down duvets, in-room safe, desk

Ao No Syou Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

1 bedroom, down duvets, in-room safe, desk

Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

  • Sleeps 2

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

  • Sleeps 4

View all photos for Koyu Premier Suite

1 bedroom, down duvets, in-room safe, desk

Koyu Premier Suite

  • Sleeps 4

View all photos for Koyu Elegant Suite

1 bedroom, down duvets, in-room safe, desk

Koyu Elegant Suite

  • Sleeps 4

View all photos for Yuuga Japanese-style twin room with hot spring observation bath

1 bedroom, down duvets, in-room safe, desk

Yuuga Japanese-style twin room with hot spring observation bath

  • Sleeps 4

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About the area

Map
6-1-6 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 km
  • Biwako Valley Ski Resort - 14 min drive - 14.8 km
  • Enryakuji Temple - 21 min drive - 12.8 km
  • Kiyomizu Temple - 21 min drive - 19.4 km
  • Nijō Castle - 27 min drive - 24.2 km

Getting around

  • Ogotoonsen station - 17 min walk
  • Osaka (KIX-Kansai Intl.) - 108 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬13 min walk
  • ‪麺屋昊鶏 - ‬2 min drive
  • ‪中華そば 殿 雄琴店 - ‬2 min drive
  • ‪雄琴　ACE - ‬6 min walk

About this property

Biwako Ryokusuitei

Ryokan near Saikyoji Temple
Located close to Ukimido and Shozuiji Temple, Biwako Ryokusuitei provides an indoor public bath (no minerals), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor hot springs or hot tub, and indulge in a deep-tissue massage, reflexology or a facial. Free in-room WiFi is available to all guests, along with a Japanese garden and a library.
Other perks at this ryokan include:
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and hot springs on-site
  • Meeting rooms, smoke-free property and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 70 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • 50-inch Smart TVs with digital channels
  • Children's slippers, heating and daily housekeeping

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฿9,129 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • 24-hour public bath
  • Deep-tissue massages
  • Facials
  • Hot springs open from midnight - 11:30 PM
  • Hot springs water temperature - 26 ºC
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (109 centimetre high)
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Hot springs access available from midnight to 11:30 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Property is also known as

Biwako Ryokusuitei
Biwako Ryokusuitei Inn
Biwako Ryokusuitei Inn Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Ryokan
Biwako Ryokusuitei Ryokan Otsu

Frequently asked questions

Is Biwako Ryokusuitei pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Biwako Ryokusuitei?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Biwako Ryokusuitei on 15 Dec 2025 start from ฿6,624.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Biwako Ryokusuitei?

Self-parking is free at this property.

What time is check-in at Biwako Ryokusuitei?

Check-in start time: 3 PM; check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Biwako Ryokusuitei?

Checkout is at 10 AM.

Where is Biwako Ryokusuitei located?

Situated on a lake, this spa ryokan is within 3 mi (5 km) of Saikyoji Temple, Ukimido and Shozuiji Temple. Enryakuji Temple and Biwako Valley Ski Resort are also within 12 mi (20 km). Ogotoonsen station is 17 minutes by foot.

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Biwako Ryokusuitei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 506 reviews
Rating 8 - Good. 130 out of 506 reviews
Rating 6 - Okay. 43 out of 506 reviews
Rating 4 - Poor. 10 out of 506 reviews
Rating 2 - Terrible. 6 out of 506 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lusi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great hospitality, very recomended.
Stayed 1 night in Nov 2025

10/10 Excellent

ralph

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! From the free shuttle that picks you up at the train station, to the amazing food and customer service from all staff, I would definitely try to make it back here.
Amazing view from our room
Lovely Kaiseki Style Dinner
Stayed 1 night in Oct 2025

10/10 Excellent

YueMin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is super good. Food is amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff and a very peaceful environment. The shabu shabu dinner was special and delicious.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
It should be explained that there is a hard check in at 3:00. This hotel is designed for guests to be welcomed at 3:00. We arrived early to think we could enjoy the facilities and this was not the case. The surrounding area is very depressed and not a thing to walk to. Ryokan is a nice change from cities.
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night with the family. 2 adults and 2 kids. The rooms were spacious and we stayed in the western room with private hot spring. Super clean and everything was available in the rooms, tea, kitchenette and basic toiletries. Also enjoyed the public bath with barrel sauna and cold plunge tub. We had the shabu shabu dinner which was very good with seasonal menu. Very authentic Japanese. All in all a great stay. Definitely check out their instagram to get directions to contact the shuttle if coming from the train station.
Stayed 1 night in Oct 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen on the balcony with the lake view has been a wonderful experience
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
A very excellent experience overall. Staff was spectacular! Our private onsen was fantastic and the room was fine, it actually has softer beds which is a huge difference from other hotels in Japan from my experience. Kaiseki dinner was great, getting greeted with a cup of Yuzu Tea while we wait for check in was also great. I only have one request if you are reading this: be exceptionally nice to the staff. We watched the ladies checking people in get mocked for how they walked in their traditional dress, even though they were going above and beyond to make sure the people staying there were receiving great service. I genuinely felt terrible for them. We will be back one day! We loved our experience
Stayed 1 night in Oct 2025

10/10 Excellent

Yee Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaisei Dinner is excellent
Stayed 1 night in Jul 2025

10/10 Excellent

STELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such an amazing experience at this resort from check in to everything in between. my family enjoyed the public bath & we also had a private bath in room overlooking biwa lake. nice relaxing experience in the middle of our trip to unwind. would definitely come here again.
Stayed 1 night in Jun 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to try an onsen with the family. Stayed one night and had the Kaiseki dinner add on. It was a nice experience and they even provided tattoo stickers if needed. The dinner was average for price point, the room was clean and well equipped, staff were friendly enough, shuttle from station was great, nice free drinks and icecream for guests throughout.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Excellent customer service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic and we enjoyed the onsen experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Dane

Liked: Staff & service, amenities, property conditions & facilities
Great hot springs and beautiful hotel. Limited local amenities but far made up for by the hotel itself and the all inclusive nature
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, great service and dinning option
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Incredible experience. A level of hospitality I’ve never encountered. Wish we booked additional nights.
Stayed 1 night in Jun 2025

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly relaxing stay with friendly and helpful staff. Would definitely come back to this hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Osen and breakfast were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and wonderful onsen. Incredible Japanese dinner and service.
Stayed 1 night in Mar 2025

8/10 Good

chi chau

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay but the food was not as good as I expected
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort itself is clean and comfortable, the in room onsen is excellent and can change temperature to your liking. There are free drinks and alcohol included. The dinner is excellent and service is great.
Stayed 1 night in Apr 2025

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our first room was a box and the bathroom was so tiny but we complained and were upgraded to a really nice room with a wonderful bath outside, shower outside too! our room looked out onto lake biwa you really need to be into authentic Japanese food for the dinners. the staff treats you like royalty they have a shuttle to the train station which is awesome
Stayed 2 nights in May 2025

10/10 Excellent

Antung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular.
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. The shuttle was at the jR station waiting for the guests when we arrived. We loved our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel so far has the best staff I’ve ever seen. Everyone so friendly. They had the shuttle ready for us when we needed to go to the train station. Overall it was an experience.
Stayed 2 nights in May 2025