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Classic Hotel am Stetteneck

4.0 star property
Experience luxury by day at your leisure: indulge in pampering treatments or take a refreshing dip into either of two pools.

Choose dates to view prices

Nestled near the Dolomites, Classic Hotel am Stetteneck offers a luxurious retreat with full breakfast, an inviting terrace, and rejuvenating spa treatments. Enjoy the swimming pool with sun loungers and indoor pool or relax at the bar. Free in-room WiFi is also available to all guests along with car rentals on site for added convenience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is ฿11,826
฿13,387 total
includes taxes & fees
13 Jun - 14 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 45 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 45 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number IT021061A1SH6ZQ6I6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Classic Hotel am Stetteneck have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 7:30 PM.

How much does it cost to stay at Classic Hotel am Stetteneck?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Classic Hotel am Stetteneck on 13 Jun 2026 start from ฿11,826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Classic Hotel am Stetteneck pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 45 per pet, per day. Service animals are exempt from fees.

How much is parking at Classic Hotel am Stetteneck?

Self-parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Classic Hotel am Stetteneck?

Check-in start time: 3:00 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Classic Hotel am Stetteneck?

Checkout is at 10 AM.

Where is Classic Hotel am Stetteneck located?

Located in the heart of Ortisei, this spa hotel is steps from Val Gardena and Dolomites. Church of Sant'Udalrico and Church of Sant'Antonio are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 86 out of 102 reviews
Rating 8 - Good. 10 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

Reviews

Verified

10/10 Excellent

Charles Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed a week stay with breakfast and dinner included. The food was superb, the staff were friendly and professional, and the location was excellent being central to the town. We appreciated the short walk to either gondola station and the ski storage room with boot and glove heaters in our locker. The spa was the perfect place to relax after a full day of skiing. The hotel offered a free reception with wine and appetizers in the bar. We plan to make this an annual trip!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful & kind
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

YI-HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and lovely staff, the location is very convenient to all the places and bus stop, the staff are really friendly and pr
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great breakfast, friendly and attentive staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Nazaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel- so much that we decided to return for this trip and it did not disappoint! very friendly, helpful staff, lovely hotel, amazing location. Thank you!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights. The room was very large and comfortable. I loved the breakfast room. Coffee was perfect.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Very clean and very helpful staff. Best breakfast of our trip! Would love to come back.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Super helpful with booking local tours and events. The breakfast is great and highly recommend. The rooms were comfortable and we had an amazing balcony with views to die for. Nice to be right in town and walk out your door and have everything right there.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 days. Wonderful experience. Most of the staff are friendly and eager to help. Very rarely racism might still be present.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

John Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Staff very friendly and helpful. Only stayed one night but definitely will return
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Very friendly staff.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Ippolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast. Would stay again. Better for couples and adult guests than children.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best options in the town

Unless you wish to stay in a 5 star hotel, this hotel exceeds our expectations in terms of its services, and facilities. The location is also excellent, with easy parking in the back yard.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming, great location. Great Value too!

Charming hotel with a friendly staff and in the perfect location! We had a great breakfast each day. The staff was very helpful with suggestions, directions, etc. They seem to take a great deal of pride in working there.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Luci

Liked: Cleanliness, staff & service, amenities
The hotel is very clean; the breakfast & staff was outstanding. Our room was dated. The floors are very creaky; you can not get up at night or you wake everyone. Our junior suite was on the front of the hotel, which was very noisy at night. Couldn’t sleep until after 3:00am
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very nice area, close to shopping area, walkable to major lifts. Staff are very friendly and helpful to answer our questions and showed us the best option to get where we wanted to visit. The hotel serves good food too. We will stay here again in our next visit.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Miae

Liked: Amenities, property conditions & facilities
Very comfortable stay. Little outdated room, but I liked it generally. Breakfast was excellent, though scrambled eggs are little too salty. Great hotel overall.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

James Steyaert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Room was clean and nice. Pool and spa very nice. Great location. Great breakfast. They should just tell you up front that you should park in city parking garage, which is close and easy, is my only advise.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay right on the town square in Ortisei. Beautiful historic property but service and food surpassed expectations - half board is highly recommended and excellent value. Service was top level at both reception and the restaurant (Sisi was our favourite!). Junior suite was large enough for family of 4 and housekeeping was excellent. Spa treatments (at their partner hotel) were also exceptional. The stay surpassed our exceptions and highly recommended.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

yiwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful hotel in a great location. The staffs are super friendly and going extra mile to make our stay perfect.thank you
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It's centrally located in the center of town and within walkable distance to shopping and restaurants. The breakfast was the best we had at any hotel during our stay in Italy. The staff at the hotel were professional and so very helpful. The room was spacious and had the alpine feel we were looking for. A experience for us!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property right in the center of the beautiful village of Ortesei. Like the village itself, the hotel is very clean, exquisitely maintained and tastefully appointed. Breakfast was excellent, and Andrea at the front desk was extraordinarily friendly and helpful. Worth every nickel, and I can't wait to return.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Chiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, location is good and staff is very friendly. Before staying, hotel sent several messages and explained for parking, spa and etc. It was very good service and helpful.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
Everything about this hotel was wonderful. The location is ideal. Our views were beautiful and the room quiet and clean. The staff went above and beyond to be helpful and friendly. We got great advice about local hikes and activities. Everyone was great, and we’d like to send a special thanks to Sicilia. Thank you!
Stayed 3 nights in Jun 2024