Search Holiday Rentals in Orsett

"Well - here's the good, the bad and the ugly. We first arrived jet lagged as all get out and were greeted nicely by the front staff. Check in was easy. We paid extra for a tower view hotel and upon entering our room, the view was magnificent. That was quickly shrouded but the stifling heat in the room! It was stagnant and so very warm. I searched around the room for a thermostat and located it but it wouldn't turn on. I called down to the front desk and was informed that they do NOT have air con - why have a thermostat? At this point we started to look around and saw various signs that the hotel needs some upgrades. On the bathroom, what was a towel heater rack no longer worked. The front of the bathtub had a painted wood panel over it and was chipping away leaving large areas of open wood with splinters. The tile was pitted and needed extra love. Lastly, the big one: we had do not disturb lit the entire time we were there as we prefer no service an no one in rooms while we are out sightseeing. On day two, we arrived back to our room and noticed the bed had been made and freshened up. However, the bathroom look like it had been left in a hurry. The trashing was in the middle of the of the room. The floor mat and used towels that were hanging in the bathroom were removed but no new ones were left. I complained to the front desk @ which promised to respond and I haven't heard back regarding why they entered without notice."

"The check in experience was rough. Using the tablet and being sent to a different building to stay. I couldn’t get into my room until several attempts. The window began to fall apart as I was trying to open and close it. There was hair in the bed and in the bathroom. The toilet had problems flushing. I could hear every word people were saying outside my door. So yeah not a good stay."

"Lovely hotel, great location. Only negative, no tea making facilities in the room."

"quiet, spotless, great staff, great neighbourhood. "

"Very comfortable, great location and very helpful staff."

"Could have more staff in the restaurant and bar in the evening. We had an early meal but took a while for our drinks and food."

"Excellent choice at breakfast"

"Clean room. Friendly staff"

"The hotel was in a good location convenient for Stratford station with easy walking access to it. The Moxy was very clean, and the staff extremely helpful, friendly and professionaly."