"If you are going to Universal this is a great spot to be. We booked this hotel due to it being so close we could walk. But when checking in, they let us know there was a shuttle to take you to and from the parks. They also have car rental here. If i would have known I would've gotten it here instead of the airport. The pool was great. There was a big jacuzzi, kiddie pool, and a splash pad. Pool bar was closed so I had to go inside to the restaurant. There were lots of food options and I even ordered breakfast to be delivered to the room. My ONLY complaint I had was our bathroom was not great. Toilet made a loud noise when you flushed. Shower also started to fill up. I would stay here again"