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"It’s self check in so we didn’t have direct contact with any of the staff, but it was the perfect place and perfect location for a short trip. Beware, it’s a very thin mattress with a very thin bed in case you don’t like hard beds"

"Wonderful and friendly hospitality in a boutique hotel."

"Excellent"

"Tolle Unterkunft in bester Lage direkt in der Innenstadt und trotzdem ruhiger Umgebung. Kleines aber vollkommen und leckeres Frühstücksbuffet. Nur zu empfehlen. "

"All staffs are great, supportive, kind, energetic, good service mind. Good location easy to access from train station and attractive spot!"

"It was so warm and this hotel have only small fan."

"Fantastic hotel all around— property, room, location — all perfect!"

"The location is great, walking distance to all main attractions."

"Near lake, good view and environment. Quite place for rest and travel, location easy to travel to tilis"

"Absolutely phenomenal! From the moment we arrived at Hotel Engel in Emmetten, the staff went above and beyond—helping with laundry, offering brilliant touring tips, and solving our transportation challenges. Every meal was a culinary delight, and the hospitality was unmatched. Warm, professional, and genuinely caring, the team made our stay unforgettable, especially the Owner! I can’t recommend this hotel enough—truly a five-star experience in every way!"

"The rooms are very clean and the staff helpful. Our biggest recommendation would be to have mini fridges and microwaves in the rooms. Being up on the mountain is glorious, but planning meals with limited options/ operating times in the area made our stay a bit challenging. Having the ability to have some yogurt, milk, cheese, etc. on hand would have made our stay even more enjoyable. "

"This was the highlight of our trip! The hotel is beautiful and the staff are amazing! From the minute we arrived we were welcomed, we had the best meal, the fondue was delicious. The chef our waiter and everyone made sure we were taken care of! If you want a spectacular stay then stay at this wonderful hotel!"

"👍"

"A lovely hotel, reasonably basic amenities but it has everything you need. Friendly staff & good views of the lake"

"Breakfast was absolutely delicious "

"A bit of commute to the property if you on your feet but the views are worth it. Room was clean, views from balcony were amazing, breakfast was a top notch! Staff was very friendly and left me the option for self check in. Our best stay in Lucern!"