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Kannawaen

4.5 star property
Mountain retreat where guests dine at two on-site restaurants amid scenic views and rejuvenate in an indoor mineral hot spring with garden relaxation

Choose dates to view prices

Kannawaen creates a peaceful mountain escape with its indoor mineral hot spring and pair of restaurants. Visitors spend time unwinding in the garden, soaking in the hot springs, connecting via high-speed WiFi, or enjoying drinks at the bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is ฿8,814
฿9,696 total
17 Jun - 18 Jun
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About this property

Kannawaen

  • Luxury ryokan near Hells of Beppu
  • Take advantage of an indoor mineral hot spring (onsen), a terrace and a garden at Kannawaen. For some rest and relaxation, visit the 2 hot springs. Enjoy a meal at the two on-site restaurants. Free in-room WiFi and a bar are available to all guests.
  • Other perks include:
    • Free self-parking and valet parking
    • Full breakfast (surcharge), hot springs on-site and luggage storage
    • A ballroom, a gift shop and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 50 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Highchairs, baby baths and children's slippers
    • Spring water baths, bidets and free toiletries
    • Children's dinnerware, children's books and electric kettles

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Kannawaen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kannawaen?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kannawaen on 17 Jun 2026 start from ฿8,814, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kannawaen?

Self-parking and valet parking are free at this property.

What time is check-in at Kannawaen?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Kannawaen?

Checkout is at 11 AM.

Where is Kannawaen located?

Situated in the mountains, this luxury ryokan is steps away from Mountain Hell Hot Springs and Hells of Beppu. Boiling Hell Hot Springs and Sea Hell Hot Springs are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 311 out of 392 reviews
Rating 8 - Good. 53 out of 392 reviews
Rating 6 - Okay. 18 out of 392 reviews
Rating 4 - Poor. 7 out of 392 reviews
Rating 2 - Terrible. 3 out of 392 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place with top value. Choose the room with private outdoor hot spring. The meals are so delectable. The service is unmatched — it was raining as we drove up and a staff member rushed out to give us each an opened umbrella. The room and amenities are amazing.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

TING LI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice dinner & breakfast
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic stay. Wonderful in room hotspring, very spacious room. Great breakfast.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Kannawaen and would highly recommend it to anyone looking for a memorable ryokan experience. The highlight of our stay was the in-room open-air bath, which was both relaxing and beautifully designed. It was perfect for unwinding at any time of day. The public baths were equally impressive, with both indoor and outdoor options that were clean, serene, and thoughtfully maintained and the view from the outdoor public bath was awesome. One of the most unique experiences was the full body steam boxes which we hadn’t encountered anywhere else and thoroughly enjoyed. Dining was outstanding. One evening we had a kaiseki dinner featuring lobster and shabu shabu, and the next night we experienced a teppanyaki dinner with perfectly prepared steak and abalone. Both meals were delicious, high-quality, and beautifully presented. We also treated ourselves to head and body massages for an additional fee, and they were absolutely worth it. It was a professional, relaxing, and perfect complement to the overall onsen experience. The staff were attentive, friendly, and always ready to help, making the entire stay feel seamless and welcoming. The location is very convenient for visiting the Hells of Beppu, which are just a short distance away, and having free self-parking made it especially easy to explore the area by car. Overall, Kannawaen delivered a perfect blend of relaxation, unique experiences, and exceptional service. We would absolutely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and highly attentive staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Luke Kay Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was very nice and huge. There is a balcony to with a very nice view. The food was good and the room comes with indoor and outdoor private onsen which is very good for those who enjoy privacy and does not want to go to public bath.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Eunah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay to relax and enjoy Japanese traditional food. The dinner Kiseki was good, and the breakfast bento was delightful. The facility was clean, and the onsen bath was wonderful.
Verified

10/10 Excellent

E Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-notch and the staff were polite and very attentive to guest needs. The meals were of high standard. It was a very enjoyable and relaxing stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in Beppu

Amazing stay! Great facilities and a private hot spring bath in the room! Loved this hotel. Impeccable and friendly staff who greets you at every instance.Thoroughly impressive food service to boot - food that looks beautiful and tastes divine.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and healing stay

The onsen was absolutely great, with beautiful view of Beppu. The room was very spacious and quiet. The hotel staff is overall friendly. Teppan dinner was great (though the Wagyu steak was a bit too greasy for me), and breakfast was also nice.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, relaxing day

Excellent place to stay in Beppu. The service is impeccable, the rooms are large and spacious, and the in-room baths are wonderful. The large public bath was also nice, but we only used it once because we enjoyed the one in our room so much. The restaurants are also excellent for breakfast and dinner.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Pj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic 1 night stay and perfect for a break in our 2 week stay. The private facilities we chose to have in our room were ideal for our stay. Definitely will come back here!
Stayed 1 night in May 2024
Verified

8/10 Good

Seow Chim

Liked: Cleanliness, staff & service, property conditions & facilities
view from room is lovely. The room onsen is nice, also the public onsen is very large and good. Foodwise the Kaiseki was so so, with big amount of food.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

mikaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Sakura room, it was absolutely amazing! We arrived before check in and the staff kindly took our bags and held them for a few hours while we explored the surrounding area (it is right next to the hells of Beppu). The room was very clean and spacious with a private indoor and outdoor onsen as well as a beautiful garden with its own cherry blossom tree. The hotel provides you with everything you need for a relaxing onsen experience! Would definitely stay here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Calvin Chi-Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a spectacular stay with wife. Awesome hotel room and excellent food. Staff are courteous and helpful. It’s close to the famous onsen sightseeing spot so it’s easy to navigate around. There’s nothing much to shop around though.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room condition is good
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves very much. The room was spacious, clean annd tidy, and had all the amenities. The high view overlooking the sea was amazing. Everything we needed was taken care of. Dinner and Breakfast was very sumptuous. Highly recommended!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and satisfied

It was a very good stay and all staffs were very professional, especially Mr. Kojima. His service was excellent and kind. Would love to come again!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first ryokan experience and it was great. Staff was very friendly. Pickup & drop off at JR station was included. The view was great and the room we reserved has private indoor/outdoor onsens. Expect to do a bit of walking on the property, but it’s located next door to the “7 Jigoku of Beppu”, a great geological park.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely ryokan. Excellent fixed-course meals (both Japanese and western). As with most traditional Japanese inns, there is little flexibility when it comes to their set ways (such as asking for a cup of coffee with breakfast, when you are only offered tea…can not do). The area surrounding the inn is also quite industrial and unattractive. But it is within easy walking distance of Beppu’s main attraction—the Hells of Beppu hot springs.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kannawaen was the perfect way to end a busy two week Janapn vacation in a quiet and relaxing way. We truly enjoyed our room’s private Onsen, and the two meals we had on the property were both excellent and reasonably priced. The staff were kind and accommodating. The gift shops had beautiful local goods to commemorate our trip. Walking distance to five of the Seven Hells. We loved our experience at Kannawaen and recommend it wholeheartedly to travelers who want a quiet place to relax and unwind.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

EDITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel with hot spring in your room and public baths too. The views are amazing. The food is gourmet. They made accommodations for special diets. The rooms in sorakan had a traditional feel but all modern and updated. They had a shuttle option from the main train station to the hotel which was super convenient. They are located directly in the middle of the popular sightseeing area for the jigokumeguri. So it was all walkable!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kok How Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a wonderful stay at this luxurious hotel. The room even exceeded our expectations. Everything was clean and well-maintained and hotel staff was extremely welcoming, kind and polite and we felt like honored guests the whole time. We could even see the Kamado Jigoku from our bedroom window and from our garden, we also had a great view of the city and was greeted with an extremely beautiful sunrise each morning! The cuisine dinners we had at the restaurants were also fantastic and one of the best we had in Japan! We cannot praise this hotel enough and highly recommend it to anyone who is seeking to visit Beppu and its neighboring towns and cities.
Stayed 2 nights in Nov 2024