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Hotel Shiragiku

4.0 star property

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Located close to Takegawara Onsen, Hotel Shiragiku provides an indoor mineral hot spring (onsen), a garden and 4 restaurants. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hotel Shiragiku pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Shiragiku?

This property doesn't offer parking.

What time is check-in at Hotel Shiragiku?

Check-in start time: 3 PM; check-in end time: 8 PM.

What time is check-out at Hotel Shiragiku?

Checkout is at 11 AM.

Where is Hotel Shiragiku located?

Located in the heart of Beppu, this spa ryokan is within 1 mile (2 km) of Beppu Park and Takegawara Onsen. Kaimonji Onsen and Jigokumushikobo Kannawa are also within 15 minutes. Beppu Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 97 reviews
Rating 8 - Good. 39 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な接客に感激

駐車場にて出迎えてくれたり、水や氷をお願いしてもすぐに届けてくれたりと、とても丁寧な接客に満足しました。 朝食もとてもおいしく、見晴らしの良い最上階からの眺めも格別でした。 朝食の後は、同じ場所で無料で色々なお茶やコーヒー、お菓子が楽しめたのもよかったです。 また、早朝から深夜まで、大浴場を利用できたのもよかったです。
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

DAIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

別府といえば白菊

到着からチェックアウトまで随所にもてなしを感じることができました 水回りも清潔で温泉もとても気持ちよかったです 朝食もメニューが豊富で朝からとても充実した１日をスタートさせることができました 次、大分を訪れるときは必ず白菊さんにします！！
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Onsen Ryokan in Beppu!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい(^-^)

別府へ行く際は、いつも利用させていただいております。 温泉も良く、キレイで、居心地のいい時間を過ごさせていただきました。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service is good esp the hot spring. The tea provided at hot spring is good.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，位置方便，房間寬躺，自助早餐的款式略為少了些，溫泉大浴場有室內和露天，都很大，非常舒適，值得一住!
Stayed 1 night in Jan 2020
Verified

8/10 Good

池田

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古さを感じるが、全体的に清潔で良かった
Stayed 1 night in Jan 2020
Verified

6/10 Okay

ぽん

Liked: Cleanliness, staff & service, amenities
景色や治安も良く、いいお部屋でした。ホテル内の食事が予約席だとは知らなかったので、できれば予約制ではないほうが良かったです。フロントでの子供へのお菓子のプレゼントは、嬉しかったです。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しかったです
Stayed 1 night in Dec 2019
Verified

8/10 Good

Wai Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不過不失

如果有酒店車比較好，要自行坐的士比較略差。老牌酒店，服務不錯，有免費宵夜。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
地點交通方便近車站，房間舒適，早餐不錯，晚餐一般且份量少，但餐廳環境好舒適，溫泉環境尚可，服務員態度好有禮貼心！
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

kazuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族連れにお奨めのホテルです

笑顔のスタッフ、女性に気遣ったスイーツのサービス、子供向け　大浴場のアイスキャンデーサービス　心憎い気配りでした。 朝食バイキングも内容充実で宜しかったです。 勿論　大浴場もgoodでした。　
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
有一温泉池的石太多污漬，及粗糙面，有刺脚的感覺。房內冇鞋揪。早餐太少款式。小商店祇有女裝用品！其他設施沒有
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

chi kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦白菊溫泉酒店

酒店位置非常方便，只要出咗jr站行大約八分鐘到到達，酒店員工有禮，熱誠， 房內清潔滿意， 浴場清潔乾淨， 早餐不錯， 房價包早餐「價格過千元一晚但合理， 下次有機會再去別府都會再住這間酒店
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Nobuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗の底力

スタッフ皆さんに気持ち良く対応してくださいました。 特にドアマンの方がスーツケースを引いて坂道を上ってくる女性に駆けつけてスーツケースを持とうとしたのには関心しました。その女性はホテルの客ではなかったのです。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
매우 좋은 온천 포근했던 잠자리 친절했던 서비스가 인상적이었습니다. 다음에 또 가고 싶습니다.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

fedy

Liked: Cleanliness, staff & service, property conditions & facilities
交通算是方便, 服務非常棒! 早餐樣式很多, 房間很大, 露天溫泉很舒服
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
交通算是方便: 從別府駅走路約10分鐘的距離,但是有小上坡；也可以搭巴士,一個站就到。快到飯店門口時,服務生就跑出來幫忙拿行李, 這點讓我印象非常深刻。 早餐樣式很多 , 晚餐[浜 菊]的料理相當美味! 和洋房很大間很舒適,露天溫泉很舒服 整理來說非常完美! 有機會一定還會再次造訪
Stayed 1 night in Mar 2019
Verified

8/10 Good

RAYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
벳푸역 근처 일본풍 숙박을 즐길 수 있습니다. 일출을 보며 맛있는 조식을 먹는 건 또 하나의 추억입니다.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
벳푸에 재방문 한다면 다시 투숙하고자 합니다. 위치, 객실 상태, 직원 서비스, 조식, 온천 모두 훌륭합니다.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좀 낡았지만 온천물이 좋고 음료 자판기가 종류별로 있어서 편리하다 고층 식당 음식이 예쁘고 맛도 있다 전체적으로 아기자기한 맛이 있다 흡연층에서는 담배냄새가 많이 났다
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and food! Having bath in outdoor hot springs with cold air with watching stars in night sky couldn’t be better, it was amazing! Also all the staff were so kind and nice.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful stay in beppu

restful stay. tasty meals. great service. attentive staff. relaxing onsen. great location near train station. bed a little hard in our opinion.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very authentic Japanese onsen hotel. Great service.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

SUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족한 여행이었습니다.
Stayed 1 night in Jan 2019