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"Poor"

"Was helpful "

"Great hotel! "

"10/10"

"Staff was so sweet and friendly! Our room was clean and "

"Beaux art beauty in downtown Chicago, walkable from Union Station and close to everything. History, charm, great for a weekend stay."

"Excellent hotel and location."

"Broken Elevators "

"Everything was great until morning then our room filled up with smoke otherwise it was good"

"Great location, customer service was very nice , clean rooms and the pool was great . Good breakfast !"

"Never "

"We loved our stay here! Super convenient location to everything in downtown and Lake Michigan. The hotel was clean and well stocked and the high ceilings made the room feel much bigger. The bar downstairs was great and we were given free drink tickets each night."

"The property was located literally in the center of downtown. Everything was accessible and walkable. All the major attractions were within 2 to 5 km of what Chicago is really advertise to be. Staff was great open bar was amazing. Vibes were nice and other guests were on the same vibe levels."

"The hotel was great! The location is prime, 2-min walk from Magnificent Mile and incredibly close to Starbucks Reserve and Harry Potter store. My only complaint would be the lack of soundproofing on the windows. The view from my room was non-existent (to the side alley and building) but the sounds of the city were very loud. Walls are also paper-thin, so it was a bit uncomfortable. Other than that, I enjoyed my stay, would consider staying again."

"Clean , nice staff and a great restaurant inside ,will visit again!"

"Everything was great. The rooms were clean and the staff was very friendly."

"The property was good but rooms could be better"

"Amazing spot, centrally located, great views"

"Good location. Walkable to the Bean and Art museums. Next to River so get that river view room for a lovely view."

"Excelente ubicación "