โรงแรมใกล้บ้าน Oak House, เบอร์มิงแฮม

"The rooms were well prepared and clean. Location was very convenient for our needs during the stay. "

"The staff were helpful, the hotel was clean- however, on the Friday evening when I arrived the Internet was down, and still down when I went out after 9 am Saturday morning. Otherwise, a comfortable stay."

"Excellent all around. Great staff and friendly workers all round the hotel"

"Upon arrival, we were informed the pool is faulty and can’t be accessed. The carpet on the hallways was extremely dirty. The room has very poor lighting. The bathroom had only a shower so it’s not convenient if you don’t want to wet your hair. There was dirty plates and rubbish left infront of most rooms for hours. Also, for breakfast, I would rate it 5/10. The buffet was stored in rusted heavy bowls and lids you will have to lift up. Also there was no hot chocolate just coffee and tea bags....

"No WiFi signal at all. No lock to the door"

"Chose this property as it wasn’t far from the motorway to split up a long journey. Was absolutely fine for what we needed it for, with food outlets nearby to grab something to eat for dinner and for breakfast the next morning. Was the first time I have experienced a faceless stay, but it worked fine. Parking was full and being used by work vans, so just had to park on the street nearby."

"Convenient location to Dudley Centre"

"Ordered room service at a late time of the night. Whilst I don’t expect gourmet at 1am it is reasonable to have something edible. £35 for 2 dry panini rolls isn’t really good enough and this could be improved. Also no spa - which should make the 5 star experience better."

"Alexander the Great room really was great. Staff very helpful."

"Self check-in was a bit confusing, but assistance was on.hand to help. Reception was air-conditioned, but the rooms aren't, a clear disadvantage on what was one of the hottest days of the year. A fan was available in the room, to move the warm air about. Breakfast was good, though no cereal to accompany fruit and yoghurt."

"Very good"

"Good option - close to amenities and international centre"

"Great location."

"Very clean. Booked in for a week. Not hassled by usual hotel domestic staff to change towels etc. Only if asked did cleaners attend. Microwave / combi oven instructions were not clear, but I managed. Really comfortable bed, powerful shower."

"Breakfast was fine Aircon was decent Bar staff were obnoxious 💩 , we are not just robots. Won’t be staying again"

"The air con had broken in the hotel during the June 2026 heatwave. We were lied to, told we could move rooms to a working one and weren’t told it had broken everywhere until 11.30pm when returning from a concert. We asked if we could get a refund and were told we could, so at midnight we left and went to find somewhere else. 2 weeks on and I have had no apology, no refund and no acknowledgement of this being dealt with. I’m £244 out of pocket as I had to pay for another hotel. Avoid."