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"Reviews said this place was exceptional and it is not exceptional. It's about what you'd expect for an airport hotel - the shuttle and drivers were perfect, helpful, timely. The property was fine. The amenities in the rooms were less than what you get elsewhere. It was extremely overpriced. But ... I got to and from the airport reliablly and I guess that's the most important thing."

"We were able to get in the room early and it was lovely. There is a little store to buy necessities and drinks and a very nice bar which we had drinks at. Excellent btw. The room was spacious and had lots of amenities. Well worth it. The area around has a few very good restaurants and bars and plenty within a 10 minute walk."

"Todo muy bien ❤️‍🩹👌 el estacionamiento un poco más caro"

"They place was very nice"

"Great property to stay while on Chi Very clean and staff was helpful. I would definitely stay again"

"I had a wonderful stay. The location was perfect—right along the river and within walking distance of many of Chicago’s top attractions, restaurants, and shopping. The hotel was clean, modern, and well-maintained. My room was spacious, comfortable, and offered beautiful views of the city. The staff was friendly, professional, and always willing to help. The standard check-in is at 3 pm but when I arrived at 11 am the staff was able to give me a room upon my arrival. My entire stay smooth and...

"1) Desk staff, especially Vidal, were pleasant. 2) Nice hotel convenient to West Randolph entertainment district. 3) Skip the whole "Fulton Tap" concept - beer isn't that good and the self serve is a pain in the neck. I think I got 3 oz out of a pint because of all the foam. 4) Breakfast is good. 5) Sit out on the 5th floor patio - nice."

"Great location. But be prepared if you run hot the AC is not great and not controllable in the room!"

"The room was comfortable and clean - bed was very comfortable and the shower was fantastic however we couldn’t find an ice machine available the was functioning on 4 floors and elevators were either slow or not all functioning. The black out curtains were awesome. The exterior was getting revamped so it didn’t look pretty outside but the inside was clean and comfortable. Staff from the beginning of our visit were extremely helpful and even guided us to restaurants open late and gave us...

"Very loud at night with emergency services across the street and night life. Breakfast was sub-par."

"Updated, clean property at a great location close to Union Station! Very walkable to many parts of the city and public transportation. All staff were SO friendly and really made us feel welcome! Would definitely recommend and stay again when visiting Chicago!"