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"Very clean and the hotel staff was very polite and helpful"

"Perfect central location - great city/river views. perfect breakfast to start your day in chicago."

"Breakfast was MID hotel clean Staff accommodating Room nice No Ice maker or microwave Easy access to Michigan Ave where all the shops are! Walking distance to main attractions 2-17 minute walk to Michigan ave, largest star bucks around the corner, navy pier, Garrett popcorn directly across the street, the bean and Grant park plus MORE"

"Very friendly and welcoming"

"Hotel is bang in the middle of the city. Really cool rooms, good size and super clean. Very welcoming guy at reception, wearing a hat. All good. Only niggle was that check in/ out staff were not 100% experienced. I would recommend this hotel."

"The room was dirty, and the bathroom sliding door was broken. The staff sent someone to fix it, but I think they should have given us another room instead of repairing it while we were there."

"Terrible all around"

"My husband and I thoroughly enjoyed our stay at Londonhouse! It’s in a perfect location and walking distance to many CTA bus stops, which helped immensely with us being able to get around! Despite being in a heavy traffic area, there were no noise disturbances. The room and bathroom were super clean as well! Will definitely be staying here the next time we are in Chicago!"

"The room was hot and kind of small"

"Staff was great and very polite and helpful. Property is dated. Rooms, particularly bathroom was super dated."

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"Ham (valet manager) did an incredible job!! All of the staff did a great job! But Ham will be remembered forever! He made my daughter feel so special, and remembered it was her birthday weekend every time he saw her. He wouldn’t let anyone touch their own door, and made us feel like we stepped back in time to the most magical place. Whatever he is paid, he needs more. Thanks for showing us such a lovely weekend!"

"Only issues was, my room did not have microwave or mini fridge"

"Property had an amazing location and was very comfortable!"

"La habitación estaba muy bien, solo el elevador hace mucho ruido y la manija del baño algo dura de abrir"

"I’m giving this place one star only because the location is excellent. Otherwise, I would not recommend staying here. First, our room was supposed to be non-smoking, but it smelled strongly of cigarette smoke. Second, the water pressure in the bathroom was terrible—the water was barely coming out, almost drop by drop. Finally, although the room was advertised as having a queen bed, it was squeezed between three walls with no space on one side. If the person sleeping against the wall needed to...