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"Clean and friendly staffs. Will visit again."

"Loved it. I even played one of the three pianos in the parlor -- it was a fine instrument."

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new."

"Very good overall stay considering the price point. Staff were great and responsive. Competent and friendly. Room condition very clean and bed was super comforable. Hallway rugs need replacing and walls are quite thin."

"Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!"

"Updated and clean! Just as nice as a hotel twice its price!"

"Everything"

"Location was convenient and safe. Hotel was very clean. Beds were comfortable. Breakfast was good. Needs some updating."

"Very convenient place to stay"

"Breakfasts were great"

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time."

"It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit."

"Lovely Inn with beautiful decor and"

"Great stay overall!"

"The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do."