I enjoyed my stay. They allowed for a late check-in last minute, which was extremely helpful. They had a 24 hour gym which saved me time and money because I didn't have to drive to the planet fitness, though it was only down the street. Breakfast looked amazing and appeared to taste amazing with the amount of people in there. I personally am not a. Breakfast person, so I didn't indulge. They had really great coffee in the lobby . They were also conveniently placed near a lot of stores and right off the freeway. I had absolutely no complaints.
Great place and location for what we needed. Restaurant on property was nice. Staff were good about texting us the information. Rooms were good. Morning staff start early in the hall so do not plan on sleeping in late.
My wife and I enjoyed our stay at the Holiday Inn Cleveland, Mayfield. The staff was helpful when I reported an issue with a ceiling patch that looked like it might fall that was located over the bath tub. They took care of it that same day! The receptionist at the front desk asked if it was ok to send the maintenance crew in and I gave the ok! The restaurant, Alfredo's At The Inn Serves great food and the bar is awsome!
Room: comfortable king bed. Great room air conditioning. Very nice spacious room.
Bathroom very nice and sparkling clean. Nice liquid soaps and lotions.
Sink. Very slow to drain. Reported to main desk person at check out.
Hallway: somewhat noisy.
Restaurant; Limited hours of operation. Never open when looking for a place to eat.
This stay started off well. Check in was easy, and they even allowed my party to check in early which was kind. Our stay was mostly uneventful. The front desk was nice and easy to work with. The room was clean. The tub had a large black scratch in it that looked like a crack but no worries it wasn’t cracked. Check out was quick and painless. Unfortunately I had left an AirPod behind in the room and it couldn’t be located. It was never turned in by housekeeping. RIP AirPods.
เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Julie
26 ก.ค. 2026
ชื่นชอบ: ความสะอาด
We booked this hotel on Expedia and paid in full, but the clerk who checked us in charged us $300 for the stay even though it was pre-paid. The hotel’s computer system was so slow that it was a very frustrating experience trying to get the staff to fix their mistake. Additionally, the beds were both so uncomfortable that I slept three hours of the night in my car to avoid the horrible, uncomfortable bed. This was a sorry hotel stay and I will not be back.
Had family reunion there. It was a very nice stay.. Thank you for the kindness from the lady at the front desk.
เข้าพัก 3 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kali
5 ก.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Room felt damp - sheets and pillows always felt like they were cold or damp an even when turning the AC off. No spare toilet paper or tissues we only stayed for 2 nights.