"Well this hotel is going under major renovations. You have to go down to go up to your room and everybody's kind of lost inside. Bed is confortable, room was clean, staff is nice and hotel is well located. I would go back when they are finished with renovating."

"Wonderful location right near Times Square. Accessible to people in wheelchairs with a lift to access steps in the front of the property. Staff were friendly and helpful. Highly recommend this establishment."

"I like the location and I felt secure in the going in and out of the building."

"Very clean and convenient"

"I had a fantastic experience with Public. Air Canada went on strike and only a few us arrived. We booked a suite and they accommodated us to a smaller room and refunded us for the bigger one. Unfortunately the first night, there were a couple fighting the room right next to us. And we told the hotel, ..."

"Love Arlo Midtown...great hospitality a d great location"