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"They have a car ride to airport which is $20 less than booking uber. They will clean your room everyday and it always smells good!"

"Great place. Close to everything. Can’t complain. Service was great. Nice clean quiet room. Hilton strikes again!"

"You have to bring and prepare everything yourself, as there are no amenities or equipment provided."

"Great location. Staff was lovely. I had a very nice stay and look forward to returning in the future."

"Good"

"Good"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"This was a mixed bag for me. Some of the staff -- like the person who started my check-in process, and the bellhop -- were very kind and friendly. But one staff member felt nearly antagonistic. I also experienced intentional misgendering of my friend staying with me, which ruined it for me. It's a lot of money to spend to see your friend mistreated. The guests' "guessed" genders are listed on the informational receipt -- nowhere did I add them. If you are LGBTQ+, I recommend skipping this hotel....

"Nice refurbished room on Club Level which includes decent daily breakfast. Sometimes long line at single serve coffee machine. Room was small with too much furniture but otherwise comfortable. Appreciated having a fridge and new clean bathroom. Daily housekeeping! 3 fast elevators so no waiting. Very convenient location near subways. The actual street (Canal) the hotel is on is not the nicest but a block north or south has shopping and restaurants."

"Convenient, clean, and modern hotel."

"Lobby inviting but the purple sofas need to be changed. These sofas are like sitting on cloth covered concrete. 33rd floor hallways need an upgrade. Ditch the big mirror in the bathroom and add more open shelving. I heard several people complain about lack of shelving in the bathrooms"