"The Naini Retreat was fantastic! The property sits high on the mountain, offering beautiful views. The staff were exceptional: friendly and helpful. The restaurant staff were very willing to address my dietary restrictions and provide some incredible food. I also used the spa, and it was a perfect way to relax after a long day of sightseeing.
The rooms are comfortable and quiet. The hotel provides courtesy shuttles down to the market, which is greatly appreciated. They also have a daily high...
"Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive.
Food is delicious
"
"The most luxury hotel in Nainital. Stay with it's prime location near naini lake .The staff in humble and helpful. Thank you for the good experience. "
"Property is in a very quiet, calm, safe place. Service and staff were very helpful and awesome.Great breakfast and dinner.
The 2 major cons are the uphill and the distance away from mall road.
We booked 2 rooms and one of the room was smaller in size and not a deluxe."
"Property needs a new customer service and experience approach consistent with the current trends and with the new on site administrator, things will definitely change going forward. "
"We, family of 6 stayed there for 5 nights in dec21.
Pros:
1. Spacious rooms with powerful heater in place.
2. Good breakfast. Dinner is lip smackingly delicious.
3. Great heritage properry.
4. Very good service
Cons:
1. The approach road to the property is very very steep."
