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Hotel de La Neige

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

Photo gallery for Hotel de La Neige

Front of property – evening/night
[East] Superior Twin Room with Open-Air Bath, Non Smoking | Down duvets, minibar, desk, iron/ironing board
Standard Cottage, Non Smoking | View from room
[East] Deluxe Double Room with Jacuzzi, Non Smoking | Down duvets, minibar, desk, iron/ironing board
Reception
At the heart of Hakuba Valley, Hotel de La Neige by Onko Chishin offers a tranquil retreat. Unwind with a massage or reflexology treatment at the spa, enjoy ski-in/ski-out access, and warm up near the cozy lobby fireplace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is ฿6,696
฿8,103 total
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Open Air Bath Deluxe Room

Open Air Bath Deluxe Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Open Air Bath Deluxe Room

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Bathrobes
Minibar
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Down duvets, minibar, desk, iron/ironing board

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Bathrobes
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Log Cottage

Log Cottage | Down duvets, minibar, desk, iron/ironing board

Log Cottage

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Down duvet
2 bedrooms
Hairdryer
Bidet
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room

Deluxe Room | Down duvets, minibar, desk, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Bathrobes
Minibar
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite Room

Junior Suite Room | Down duvets, minibar, desk, iron/ironing board

Junior Suite Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
2 bedrooms
Hairdryer
Bidet
Bathrobes
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
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About the area

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Hakuba Happo-One Ski Area - 4 min walk - 0.4 km
  • Happo-one Adam Gondola - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.1 km

Getting around

  • Hakuba Station - 10 min drive

Restaurants

  • ‪スノープラザ咲花 - ‬5 min walk
  • ‪Hand Made House 4260 - ‬14 min walk
  • ‪Blizzard (Pizza) - ‬17 min walk
  • ‪レストラン シャモニー - ‬8 min walk
  • ‪Marillen Hotel - ‬4 min drive

About this property

Hotel de La Neige

Luxury boutique hotel near Hakuba Valley Ski Area
Located close to Hakuba Happo-One Ski Area, Hotel de La Neige provides a terrace, a garden and a fireplace in reception. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski storage. Treat yourself to spa services, such as a massage, reflexology or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a free local area shuttle and bike hire
  • Babysitting (surcharge), a banquet hall and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel de La Neige include thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and minibars.
More amenities include:
  • Down duvets and cots/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,960 for adults and JPY 3,960 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8000.0 per night.
Cots (infant beds) are available for JPY 3500.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 3960 for adults and from JPY 3960 for children
  • Crib (infant bed) fee: JPY 3500.0 per night
  • Rollaway bed fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Is Hotel de La Neige pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel de La Neige?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel de La Neige on 15 Sep 2025 start from ฿6,696.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel de La Neige?

Self-parking is free at this property.

What time is check-in at Hotel de La Neige?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel de La Neige?

Checkout is at 11 AM.

Does Hotel de La Neige provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel de La Neige located?

Located in the mountains, this Hakuba hotel offers ski-in/ski-out access and is within a 5-minute walk of Hakuba Valley Ski Area, Hakuba Ski Jumping Stadium and Happo One Sakka Ski Lift. Hakuba Happo-One Ski Area is 0.4 mi (0.6 km) away.

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Hotel de La Neige Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 145 reviews
Rating 8 - Good. 13 out of 145 reviews
Rating 6 - Okay. 5 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
The property and stay were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Meng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teck Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

The service was perfect and bed was super comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

MYUNG HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
Stayed 4 nights in Mar 2024

10/10 Excellent

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, service and people that work there.
Stayed 5 nights in Mar 2024

10/10 Excellent

KUNIHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lot not only the hotel but also the staff’s hospitalities.
Stayed 2 nights in Mar 2024

10/10 Excellent

cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Stayed 4 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Stayed 5 nights in Jan 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow !! What a place, great service, great people, excellent food !!! If you need to choose one place to stay there on ski season, it’s your choice. I love Japan but this service blow my mind !! They take you to the gondolas and go back for you without cost and the best service actitude
Stayed 3 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Hotel. And Twice as Wonderful Staff.

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Stayed 5 nights in Jan 2025

10/10 Excellent

みなみ

Liked: Cleanliness, staff & service, property conditions & facilities
食事は夕食はフルコースで朝食はオムレツ、目玉焼き、エッグベネディクトから選べる。とてもボリュームがあった。 壁紙やベッドにかけてある布の絵柄が素晴らしい。
Stayed 1 night in Aug 2025

10/10 Excellent

あやこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホスピタリティー／おもてなしが最高でした。 イレギュラーなリクエストにも快く対応下さり、お部屋も水回りもとても清潔で、気持ちよく過ごせました。 テラスでのお食事も最高に美味しかったです。　白馬に行く際には必ず再訪します！
Stayed 1 night in Jun 2025

10/10 Excellent

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Daniel

Stayed 6 nights in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nichamonkarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ชอบที่นี่มาก

เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Stayed 4 nights in Jan 2025

10/10 Excellent

Rusna

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2024

6/10 Okay

マサヨ

Stayed 1 night in Aug 2024

10/10 Excellent

ひさし

Liked: Cleanliness, staff & service, property conditions & facilities
大変快適に過ごすことができました。
Stayed 1 night in Sep 2024

10/10 Excellent

Hiromi

Stayed 2 nights in Aug 2024