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"Casablanca is a true gem and the location can't be beat! My wife and kids will most definitely stay here again."

"Everything was great and the stay and food"

"There is no hotel more central. Added staff to handle luggage and have good coffee and second floor lounge"

"Wonderful and very clean rooms, excellent roof top bar, and the best staff! Thank you!"

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Truly an exceptional experience."

"Great position for sight-seeing (esp. as close to Grand Central. Clean, large enough room with everything we needed. Very comfy bed and quiet enough room. The best thing was the coffee, cans and snacks that were available 24/7 in The Reading Room. We thoroughly enjoyed our stay and would recommend."

"Great attention to detail and well managed"

"I liked the proximity to Times Square, the breakfast buffet, the view, and the friendly helpfulness of staff. I did not like that there was no CNN."

"Great location, good value ."

"3 West Club is beautiful and quaint! The staff was lovely and kind. Will definitely be staying here again!"

"The food alone is worth the stay- I was there for a weekend and had nearly all of my meals in the hotel restaurant. The staff was wonderful."

"Great choice for 5th Avenue. The location is great for shopping. The hotel room is comfort with a warm atmosphere."

"Perfect location. Times Square right around the corner (half a block), Rockefeller Center within walking distance, Junior's diner and bakery across the street, along with the Broadway theaters. Taxis are constantly lined up so it's a breeze grabbing one to take you anywhere you need to go and the Hop On Hop Off bus also picks up 5 minutes away at M&M World in Times Square. Service was amazing and hotel was clean."

"Overall the hotel Was fine. I was very disappointed that our room did not have a balcony, as it was pictured in the photo when I booked. I carefully chose a room with a balcony and specifically this hotel for that reason. Very misleading. Your photos don’t match up to what you offer your guests. It also said that we were supposed to get two free drinks, which we did not get. Also misleading. It said on our room key envelope that we had a $10 mini bar credit, which we did not use because nothing...

"Very warm and friendly staffs. Rooms are clean and cozy. Will recommend to everyone."

"Clean room breakfast ends too early. 1 elevator broken"

"Our 2 x double room was spotlessly clean, plenty of space, and very quiet. Had everything we needed and we slept so well in the comfy beds. We loved New York and already want to go back. We will definitely stay here again!"

"Great stay!"