โรงแรมใกล้ร็อคกี้เฟลเลอร์ เซ็นเตอร์, นิวยอร์ก

"Wonderful staff and rooms, the toilet was the Japanese style bidet ones as well!"

"Some years ago we had the fortune to stay here and we had a great and pleasant time. My family and I were excited to go back and a spend a weekend this time. However, our air tickets were cancelled the some day to inclement weather in the midwest. We had several thunderstorms, tornado warnings and flash flooding warnings. The airlines cancelled all flights from several cities from the midwest. Expedia did an exceptional job advocating about our case to the hotel. Unfortunately, the hotel...

"Staff was amazing, rooms were clean quaint 2nd floor sitting area and breakfast each morning. Rooms have window AC units which are not the most ideal but everything else was great including location"

"This property is very close to Times Square which was perfect for us. The breakfast was hit or miss. All of the elevators weren't working on one day and we had to wait over 30 minutes to get an elevator. I would stay here again."

"Great experience as usual. Staff were great and very clean and comfortable. We great the deluxe king and the room is wonderful. We Will definitely be back next yesr"

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Nice reception… clean. Soft towels. Old school vibes"

"One of the wonderful things about a CitizenM is their amazing lobby! It's designed to be inviting, a place to congregate or a nice place to come take a load off after a long day. The living room style set up has books, work centers and a really nice bar where you can enjoy a nice tall drink. I book a CitizenM as often as I can. Check in is easy, you can do it all yourself but someone is always there in case you need help. The rooms are tiny, but you can get an ADA room that is bigger for...

"The room was lovely and it was a definite 5 star experience. Staff was friendly, professional and helpful."

"Great hotel with a great bar and restaurant on property! And such a great location to walk to all the sights!"

"Beautiful and clean."

"The staff were amazing, attentive, polite and just wonderful. The room was clean, comfy bed and pillows. Bathroom and shower was great. And refreshing, especially since NYC was having a heat wave. Reception provided bottles or water, complimentary. The bar was fun, and service and food delicious. We had breakfast each morning and it was amazing. You must try the multigrain bread. Fabulous! Overall 5/5 and we will gladly stay here again on our next NYC trip."

"I picked this hotel because of the location and I also wanted to stay in an older style hotel. The location was great close to chaos but yet far enough away. The hotel itself is an older property. There were signs of wear in the room with the itself. Furniture was older and very much lived in. The hallway carpet off the elevators also had wear and tear. The bathroom in my room had been caulked around the bathtub multiple times I just feel for the price, The hotel could’ve been up kept better."

"The hotel is in an excellent location, but the property could use some TLC and updating"

"Great location and a really nice hotel. Staff were very friendly and happy to assist when needed. Will be staying here again on our next trip."

"Very great location and surrounded by restaurant and attractions."

"Such a nice boutique hotel. Close to the theatre district, a block from Time Square and nice restaurants near by. We did not have a car and walked everywhere. I used the hotel gym and it was a very well equipped place to exercise. I completely recommend this hotel."

"The location is perfect for tourists! It’s in the center of Times Square and provides easy access to subway stations. The rooms are spacious, and the noise control is good. However, check-in was a disaster. We arrived early in the morning and completed the check-in process, but the rooms were not ready yet, which was totally normal. When we returned at 3:30 PM, the line was extremely long, and it took forever for each guest. Luckily, since we had already checked in earlier, the manager helped...

"The rooms was very clean!"