The property is very run down and getto. The chair in our room looked moldy where people have sat and outlets were coming off the wall. The site show a picture of their sign, that says Polynesian Beach and Golf Resort, it was photoshopped. The actual sign says Oceanfront Hotel. It is not a Resort!
I was booked for 7 days, but stayed 1 night. The hotel does not use keycards, they use actual metal keys. (Which I dont have an issue with) The first night at 11pm, someone used a key to access my room, twice. The simple chain security would not have stopped them from getting in. I, a mom, was traveling with my daughter. We used a chair to block the door. I do not think it was hotel staff trying to access the room, I think they are repeating keys for different rooms. This is not safe!
However, I do not know that for sure since I have yet to hear from a manager, I have called a couple of times. They keep telling me they are putting my not on deck, for the manager and I have to talk to a manager, who is never there or not taking calls.
I also did not get a refund for my stay either. Since the manager is avoiding me, I do not expect I will see it
The only reason they got 1 star, was I could not post a review without it.
