I went because the photos on the hotel's website looked fantastic. But the experience was different; this must be a motel, not a hotel, for the expensive nightly rate. First, parking was a pain. To access the lower floors, you have to walk in and out. There's no internal ramp. The elevators are overcrowded and take too long. The bathtub drains slowly, and the room needs updating. The towels aren't fit for a hotel; they were very thin and scratchy when you dried off, terrible quality. The sheets weren't exactly hotel-quality, and the room smelled musty, as did the kitchen cabinets; it seems they've never been cleaned. The carpets also have a funny smell. I had to buy a deodorizing spray to spray the room at least occasionally. The rooms aren't cleaned daily, let alone trash pickups. I saw many people throwing away their trash when they shouldn't have. The first night, we tried to have dinner at the hotel restaurant, and the food experience wasn't that great. We had to wait almost an hour for three or four burgers, and they weren't of good quality; they didn't look well-cooked, and there was no onion or mayonnaise. Just lettuce, tomato, and cheese. We were hungry, so we ate, but decided not to return the rest of the time. The only thing we liked was the number of pools and hot tubs, but you can see used towels thrown in the corners, and I never saw the staff picking them up like at other hotels we've visited, and the easy and direct access to the beach. Friendly staff.