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West End Hotel

4.0 star property
Step into luxury with every amenity at your doorstep. Enjoy great food from dawn till dusk then relax over drinks.

Choose dates to view prices

Located in the heart of Marine Lines, West End Hotel offers a luxurious retreat with a coffee shop/cafe and on-site restaurant serving breakfast, lunch, and dinner. With dry cleaning/laundry services, free self parking, an elevator, 24-hour front desk and business center at your fingertips you can unwind like previous guests who appreciated the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is ฿2,837
฿3,348 total
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a TV, and a painting on the wall.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, individually furnished, desk, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Executive Double or Twin Room

A hotel room with a bed, bedside table, a desk with a chair, a wardrobe, a television, and a ceiling fan.

Executive Double or Twin Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a desk, and a chair.

Junior Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, individually furnished, desk, blackout curtains

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Located in Marine Lines, a neighbourhood in Mumbai, West End Hotel is near a train station and near the beach. Colaba Causeway and Fashion Street Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Juhu Beach and Horniman Circle Gardens. Maharashtra State Lawn Tennis Association and National Centre for the Performing Arts are also worth visiting. Visit our Mumbai travel guide
Map
45 New Marine Lines, Marine Lines, Mumbai, Maharashtra, 400020

What's nearby

  • A crowded outdoor laundry facility with rows of tubs and workers.
    Fashion Street Market
    3 min walk - 0.3 km
  • A nighttime cityscape with a curved road leading to a beach, illuminated buildings, and a calm sea.
    Marine Drive
    8 min walk - 0.7 km
  • Wankhede Stadium
    6 min walk - 0.6 km
  • Mohammed Ali Road
    15 min walk - 1.3 km
  • Crawford Market
    15 min walk - 1.3 km

Getting around

  • Mumbai Marine Lines Station
    9 min walk
  • Mumbai CSMT Station
    15 min walk
  • Chhatrapati Shivaji International Airport (BOM)
    48 min drive

Restaurants

  • Jaffer Bhai's Delhi Darbar
    3 min walk
  • Cream Center
    8 min walk
  • Garware Club House
    10 min walk
  • Kyani & Co.
    7 min walk
  • Panchratna restaurant & bar
    4 min walk

About this property

West End Hotel

  • Upscale hotel near Marine Drive
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at West End Hotel. The on-site restaurant, GOURMET RESTAURANT, offers breakfast, lunch and dinner. In addition to a 24-hour business centre, guests can connect to in-room WiFi (surcharge).
  • Other perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), a lift and a front desk safe
    • A 24-hour front desk, smoke-free property and a porter/bellboy
  • Room features
  • All 80 individually furnished rooms include perks such as 24-hour room service and air conditioning, as well as amenities such as safes and WiFi.
  • Other amenities include:
    • Bathrooms with deep-soaking baths and free toiletries
    • 32-inch LCD TVs with cable channels
    • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: WiFi (INR 182 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (INR 182 per hour); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: INR 650 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chez Nous
  • GOURMET RESTAURANT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,489 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1948
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 650 per person
  • Fee for in-room wireless Internet: INR 182 per hour (rates may vary)
  • Fee for in-room wired Internet: INR 182 per hour (rates may vary)
  • Fee for wireless Internet in public areas: INR 182 per hour (rates may vary)
  • Fee for wired Internet in public areas: INR 182 per hour (rates may vary)
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is West End Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at West End Hotel?

As of 9 Jul 2026, prices found for a 1-night stay for 2 adults at West End Hotel on 9 Aug 2026 start from ฿2,837, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at West End Hotel?

Self-parking is free at this property.

What time is check-in at West End Hotel?

Check-in start time: noon; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at West End Hotel?

Checkout is at noon.

Where is West End Hotel located?

Located in Marine Lines, this hotel is within a 10-minute walk of Bombay Hospital and Marine Drive. Fashion Street Market and St. Xavier's College are also within 10 minutes. Mumbai CSMT Station is 15 minutes by foot and CSMT Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

West End Hotel Reviews

7.0

Good

7.6

Cleanliness

6.8

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 68 reviews
Rating 8 - Good. 21 out of 68 reviews
Rating 6 - Okay. 25 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

Reviews

Verified

8/10 Good

Debjyoti

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good. Clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities
A really good located hotel in “Marine Lines”, which means, that you have an easy way to it (Churchgate Station is around). The hotel staff was really good and always did everything for a smooth & relaxing stay. Only thing that could be better, is that the bathroom needs a renovation. All in all, I would choose this hotel again because of its value for money, included breakfast and friendly staff.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

AUSTIN P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh. Vegetarian options available
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Brendan

Disliked: Amenities, property conditions & facilities
Not great very tired old hotel
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Murtaza

Liked: Cleanliness, staff & service
Location is good, rooms are clean and quiet spacious, a gym in the hotel would add some stars and the rates could be a cheaper comparing comparing to the standard, cooperative staff
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Lokesh

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very helpful
Verified

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for cricket match stay and also if you have work in south mumbai areas
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Joseph

Liked: Staff & service
This really is not a three-star hotel. We stayed here many years ago, and it was good. One elevator was broken and repairs brought dirt and dust all over the place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Prateek

Liked: Staff & service, amenities, property conditions & facilities
BEAUTIFUL !
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, not fancy but quite big rooms
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Pratibha

Liked: Staff & service, amenities, property conditions & facilities
Little more cleanliness is required. Maintenance and renovation work going on.
Stayed 1 night in May 2025
Verified

4/10 Poor

Mayank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

Not a good option
Stayed 6 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok hotel men ej 4stjärnigt

Hotellet var slitet och städning sisådär. Inte vad som förväntats av ett 4stjärnigt hotell. Servicen var dock bra, de hjälpte till med att bära in en extrasäng till en extra gäst till låg kostnad, samt med extra städning vid behov.
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Walid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

This is a two star hotel at best

This is not a 4 star hotel. I am not sure how they get this rating. The hotel staff are courteous and helpful. The hotel lack a window in the bathroom that’s closed completely. Basically mosquitoes and this can easily fly via the bath room windows vent that does not close properly. The electric and the condition of the room is very old and requires refurbishing.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in not-great area

I'm glad I stayed at this hotel for 3 nights. They were courteous and offered amenities like a hair dryer and iron & ironing board (on request), and they even had an attendant allocated to each floor should you need anything. I suspect I was upgraded to a nicer room upon arrival as it seemed nicer and bigger than what I thought I'd booked. My room had a small balcony, although the door to it was locked and I had no key for it. I think other rooms had unlocked balconies as I could see them when I walked around. The tv had full cable channels, and the breakfasts were good enough. The one drawback is its location. A few times I walked into, or back from, the city center, but you're better off taking an Uber each time. It's just far enough to waste precious time, and it's not a pleasant walk. The hotel is located directly across from a major hospital, and you have all sorts of sick or injured people strewn throughout the street. It also seems to be located next to some local temples, as you have additional crowds of people in prayer throughout the street. The rest of the crowds seemed to be homeless. So not a fun mix to walk around in, and you'll be looked at, if not approached. Again, take a taxi or Uber where you need to go and use this place as your resting spot, and it's a good stay.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel near Bombay Hospital

This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, not Amazing

We booked this hotel in Mumbai, which seemed like one of the more reasonable priced hotels in the area. Previously in India, we had been staying in Hiltons and other brand name hotels. If this is what you are used to, be aware that the West End hotel is more like a budget motel than a Hilton, despite the price. However, the service was friendly, and for a one night stay we didn't have any issues. They are doing some construction on the outside of the building, and the first door we pulled up to made it look like the hotel had been closed.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is nice but too far from iinternat'l airport

Food is okay, not much variation. Same for breakfast and lunch.
Verified

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden old gem

Last minute change of plan brought us to this hotel which reminds me of the olden days in design. Food wise is best we had in India after Shangri-La in Delhi but at decent price.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

GOOD

I booked this hotel thinking a five star but definitely its not even close to a single star according to Canadian standards. I do not know how does the rating work in India. The food in the restaurant was good, staff OK. The hotel itself needs lot of fixing, the hotel inside seems like a hospital, elevator sucks. If I owned this hotel I would make it like a 4 star with a little decorations, painting etc. The location of this hotel is good, close to everything. You also have to pay for WiFi.
Verified

6/10 Okay

Nicolas

Disliked: Property conditions & facilities

Hôtel confortable au charme rétro d'origine

Un hôtel qui est resté dans son jus des années 50. De très grandes chambres, un mobilier sombre pas très gai, une bonne literie, un safe box individuel, une télé écran plat mais avec des programmes indiens et les autres peu intéressants (pas de TV5). Les buffets du restaurant, petit déjeuner et repas, sont de bonne qualité et très compétitifs du point de vue des prix; Un quartier d'hôpitaux et de pharmacies pas engageant, mais assez calme (si cela a un sens en Inde) le soir. Ma chambre pourtant au 5e (et dernier) étage donnait sur une cour, bien pour le silence mais nul pour la vue.
Verified

2/10 Terrible

SKP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not at all good for the price;

It is located near hospital and masgids and darga. Very much crowded. No coffee making facilities...no break fast. No orderly built rooms. Earlier it should have been apartment complex and converted in to rooms. No proper bed. If it is priced below $50 then it is okey.
Verified

2/10 Terrible

asha

Disliked: Staff & service, property conditions & facilities, room comfort

horrible experience.

food was stall and overpriced. the service was very bad. no print outs available at the hotel. wi-fi overpriced. looked like a place which was only out to loot you as every thing came for a price and oh yes it was overpriced as it was not to customer satisfaction at all. overall very bad stay don't opt for it ever.
Verified

6/10 Okay

Madhu

Decent hotel at a decent price

It was a old time hotel. Basic amenities but nothing fancy.
Verified

6/10 Okay

Richard

Liked: Room comfort

Wi-fi is chargeable

Not a bad hotel, staff were friendly. The atmosphere, as one of the other reviewers noted, is strangely seventies. But they make you pay by the hour for wi-fi, which seems amazing, in this day and age. And also - no toothbrush! In this price range you might expect those little extras thrown in.