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"Staff was very nice, bed was clean but the condition of the walls and things like tv remote were sticky and didn’t work, hotel smelled like weed but can’t blame the staff for that. Good price for hotel but don’t expect much, if they redid the interior I would stay here every time "

"Staff was very friendly, free parking available, room was clean."

"Hotel Rui was perfect. Everything you need in a hotel and close to city center."

"Very nice "

"Just an old outdated hotel you know what you’re getting water pressure was a little low. Paint was cracked."

"Close to many attractions and shopping and nice unique hotel"

"Great stay at L7 Chicago by LOTTE! The location is excellent—super convenient for exploring the city. The hotel itself was very clean and well-maintained, which made the stay even more comfortable. The only downside was that one of the elevators wasn’t working, so wait times could be quite long at times. Aside from that, everything else was great and I’d definitely consider staying here again."

"How long my deposit back to me?"

"No lo probé "

"Bon hôtel mais chambre très petite."

"There was no water at all for sale in their "store." After my room was cleaned, they didn't replenish the water bottles. I went to look for water in their store, and there was none there to purchase at all."

"Clean room"

"The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations ."

"Adequate if unlovely room and friendly staff. Good location. Regrettably, the staff had double-booked several rooms leading to much confusion and delay upon mid-afternoon check in. "

"Beach view"

"This is a contemporary “hip” hotel. The lobby has a bar and lots of seating, a fireplace and pool table. Contemporary furniture throughout. Snacks, drinks and breakfast are in the open space of the lobby. This is not a quiet hotel. Music plays 24/7 in the lobby. In the evenings it is quite loud. Think disco night. If this is not your vibe I wouldn’t recommend staying here. This hotel is across the street from Lavin Pavilion of Northwestern Memorial Hospital and a variety of restaurants...

"I chose this hotel for my business stay because it offered early check-in and late checkout. I called the hotel days prior to my stay to confirm my late checkout would be available. The staff member was very cold over the phone but did confirm this for me. My early check in was granted and there was no mention of any issues from the staff or what time I need to checkout. I received a call the next day at 1:30pm that I need to be out of y room immediately. They also charged me a late checkout fee...

"yes."