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"The property is in a good location for the First Arena Direct. The apartments are functional but lack character and warmth, they are very clinical. The air conditioning is awful and the bedroom was like a hot house, even with a fan on!!! That is in November! If I had been on my own I would have not stayed as there is no lock nor security bar on the back of the door, anyone with access to a key could come in and you would be none the wiser, until it is too late. I would not recommend for solo...

"I loved the property. It was probably more space than I needed, but great to have a kitchen. Also it was very convenient to the train station and the city center. It was quiet and very comfortable bed."

"Friendly, helpful staff. Great location!"

"As ever great team and accommodation . Price and location excellent. I have used this facility several times for work + and will be back again."

"Amazing place - spotless! Will definitely stay here again. Gorgeous suites with beautiful decor."

"Nice modern apartment. Conveniently located. Reasonable price. Had read reviews about it being noisy with the rooms being close to local pubs, however, we found it to be very quiet during our stay. Overall excellent!"

"The apartment was good, but the company took a 100 GBP damage deposit (it was supposed to be a hold but the money was debited from my account). They then claimed not to have actually taken the money (despite evidence to the contrary) and despite acknowledging the need to return the damage deposit claim to have done so without actually having done so (because they claim it was just a hold). Communication with them is extremely poor because it is largely through an AI assistant - and when you...

"I booked this stay to go to a concert at the nearby Brudenell Social Club (5-10 minute walk) and it was the perfect choice. Excellent communication with the host made the check in process very smooth. I strongly recommend it."

"Good location, cozy environment,"

"Very clean and very well decorated."

"Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in...

"Staff was friendly, full kitchen including washer/dryer, clean and comfortable. Ideally located. I’d definitely stay here again."

"The location was amazing, right in the middle of the city centre. The space was spotless and has everything you need. Check in was super simple and the host is great at staying in contact and answering any questions you have. I only stayed for 2 nights with work but will definitely be back."