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"The view and property"

"Enjoyed my stay"

"The rooms were cleaned. The location perfect- walking distance to Penn Station, Broadway, and mid town. The staff is very helpful. They will keep your bags before/after checking in/out Finally, the price was right!"

"Great location. Recently updated rooms. Would definitely stay here again."

"I was very disappointed that on 7/11, at around 8:30 pm I called downstairs to the front desk and. Notified them that when I ran bath water for my daughter, the tub filled with brown water. They advised that would be sending someone upstairs to fix the issue l, yet no one never arrived. I had to taxi to my friends house to use their shower. This was very inconvenient"

"Good"

"Great service, clean rooms, and they're very organized for breakfast which gave us some peace because there are a lot of people!"

"The rooms were clean, staff polite, and the breakfast was delightful."

"2nd time staying here and it was all good. Close to Times Square and subway stations and that’s what we were looking for and free breakfast."

"First time staying here and first time staying in the Upper West Side. Definitely will be returning. Upon checking in, we were greeted by Debra. She made us feel welcome and was very friendly. We showed up 3 hours prior to our check-in time and she was very accommodating."

"Naomi was so friendly and helpful. She really made the property pleasant. The gentleman who stored my luggage was also so friendly and helpful. They both offered restaurant advice and were so excited that I was visiting NY for the first time. They honestly felt like family and I was only there one night. Will definitely stay again. Thanks Naomi!"

"The rooms are small but everything was nice and clean"

"I had a great and relaxing stay!"

"The front desk staff was amazing and helpful however the staff for housekeeping and guest services were lacking. The room I ordered was 2 twin beds but instead I got a room with 1 bed. Had to wait until it was sorted out which delayed my reservation for dinner."

"I valet my car and at checkout called down in advance. 2 hours later my car was still not brought to me. I had to walk to the parking garage myself blocks away to retrieve my car or I might have been waiting for 3 hours. Even when I got there I had to call the supervisor as there was no one actually onsite as I stared thru the garage window looking at my car. Absolute horrible experience. As the provider of a service you are also responsible for who you partner with and the parking provider is...

"Do not stay here bathrooms are worst no ventilation fan in them. worat of all no centralized AC, window units such or atleast not for the money u pay. staff r very I dont care attitude and have not done any hotel management may be not even educated."