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"We had a fantastic stay. We felt so looked after by all staff. We were particularly impressed with the young man who showed us to our room (despite a small key issue) and served us at breakfast - he was so polite and professional, he's an asset to the business! The room had everything we could need during our stay - comfy beds, nice toiletries provided in the bathroom and the biggest biscoffs I've ever seen! I would definitely recommend Creates to anyone visiting Monmouth! <3"

"Room.was very clean with a few little extra touches. Staff were very helpful. Not luxurious but perfectly acceptable for a couple of nights. Breakfast was good for an extra payment. Convenient location for town. Would definitely use again. "

"Prachtige restauratie van een tudor kasteel. Luxe schoonheid en service gecombineerd! "

"Staff were great and helpful.Room was well looked after . facilities were great to ."

"Had an excellent stay for my friends 40th birthday. They went above and beyond. Also attended the nye event. Had a excellent time. Will definitely return"

"Beautiful units, superb location and parking. What more could you want. Right in the very best spot in the best part of the city, very near to the centre and the suspension bridge. Loads of great shopping and sights to see. Units are done to a very high standard and have all you will need. "

"Great stay at a very well put together hotel with a personal touch"

"Great staff. Easy check in. Clean and comfortable room. Good facilities, although the jacuzzi was out of use "

"Everything is good except for parking."

"This place is truly unique and full of character. Warm, peaceful, comfortable, great Wi-Fi, and equipped with everything you need. The proximity to Bristol is perfect, plus there’s free parking and a lovely pub just down the road. Nick is an absolute legend of a host — incredibly welcoming and thoughtful. I couldn’t have asked for a better stay and would happily return."

"Tre piacevoli notti. Camera ampia e spaziosa. Un bagno gigante con doccia enorme e vasca free standing. Hotel ricercato e non banale. Accogliente sala per la colazione con Un gustoso Buffett e se scegliete la versione completa anche un ricco menù alla carta con piatti preparati caldi al momento. Personale gentile e disponibile. Grazie "