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"I think when we book the hotel it should be mentioned that there is no Air conditioning in room very disappointing in the peak hot days without AC"

"Not great - staff didn't seem particularly interested"

"Place is ok for what it is but what isn’t ok is the noise, people banging on room doors and running off! Get they do a lot of weddings but that should not be affecting the other guests staying there. Just constant noise, drink people and thud thud thud from music. The spa is inaccessible when a wedding is on due to kids!"

"The staff at breakfast were exceptionally helpful providing alternative food for my grandson. We did not use all the amenities."

"Everything was wonderful with the exception of no air-conditioning or fans. Of course it was an unusual heat wave, but it would’ve made it a lot more comfortable. A small fridge would’ve been nice as well so we could keep our drinks cool. But the pub was great. breakfast was very nice and we had a wonderful time."

"Good location with friendly staff. Right across the street from the train station which was great."

"Awful & Rude"

"I must say… I was disappointed. I thought if I paid for a name like ‘Holiday Inn’ it would somehow be of a good standard…how wrong I was! When I saw my room (on the ground floor) the first thing I noticed was that it was not clean. The carpets looked grubby with stains and there were bits of debris on it like it hadn’t been vacuumed properly. The skirting boards & walls were quite marked and overall it was pretty disappointing. There were also stains on the hard surfaces. After expressing my...

"Free coffee and drinks were very nice, AC worked well and you could actually control the temperature. No complaints, would stay again. Location is a bit outside the main part of the city but located very close to tram so it wasn't a big deal."

"My friend fell on the street during our stay, away from the property and actually broke 4 ribs. Your front desk and bar staff truly could not have been more kind and accommodating. They were able to provide items from a first aid kit, ice and a bucket as well as extra towels. We traveled through London, Manchester, York and Edinburgh on a trip lasting almost 2 weeks, and we can honestly say, Manchester stood out for the kindness and compassion of the townspeople. Thank you so much, we will...

"Beautiful hotel"

"I wouldn’t recommend not very helpful, the room we checked in to originally had ripped carpet dust in the wardbrodes not cleaned properly."

"lovely"

"Only gripe was the constant humming in my room even when I had turned off the air conditioning."

"The hotel is stunning and beautifully decorated. Staff were very helpful and friendly and the room was also spacious and quite comfortable. The hotel is conveniently located near great restaurants and the Manchester museum. The only downsides were that the hotel exterior was undergoing renovation during our stay, which meant that we weren't able to view the city from our hotel room. Additionally, parking was located across the street, so it can be tricky loading/unloading luggage. However, this...

"Ground floor bar area is very welcoming and a relaxed space with comfortable seating."

"Hyatt House was exceptionally clean. The bathroom and the room were lovely. The food was very good. The restaurant was great and staff member Anna was very helpful."