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"Overall a 4-star experience. The room is smaller than the photos suggest, and ours had a broken steamer, faulty AC, and no luggage rack something most hotels at this level provide. They did fix the AC the same day we complained, after one rough night of sleep. Check-in was a letdown. Staff seemed overwhelmed and didn’t explain any amenities, so we had to piece together spa hours, gym access, and other details by asking other staff throughout our stay. The wellness area is nice, but the...

"Very nice hotel."

"One of our favorite hotels we have stayed at. It is In a wonderful neighborhood that has plenty of restaurants and shops while being far away from the touristy areas. The hotel itself is very unique, stylish, and very quiet. The staff were always very pleasant to deal with and helpful without being over-bearing."

"Excelente"

"Es un gran hotel !! En todos los aspectos, comida, ubicación, instalaciones y personal !!!"

"Great hotel and great location"

"Maravilloso lugar, con maravillosa atención y maravillosa ubicación. Además me dieron un upgrade que yo no pedí. 10 puntos con mención honorífica. "

"Magnifica ubicación del hotel"

"Friendly staff, beautiful hotel"

"Very busy. Not like years past. Personal experience has faded. More impersonal and hurried than past experiences there. Staff is ok but not super friendly. A little rushed. "

"Good buffet breakfast, great shops at walking distance"

"El hotel tiene una excelente ubicación, se puede llegar caminando a los lugares turísticos y está en una zona muy bonita, rodeado de buenos restaurantes y bares. El desayuno del hotel es delicioso y el personal muy amable. Sin duda muy recomendable este hotel"

"All good"

"Excellent location, very clean, spacious rooms, very calm street. Friendly staff"

"Beautiful place close to all amenities "

"My stay at NH Lagasca Madrid exceeded all expectations. From the moment I arrived, I was impressed by how spacious and well-appointed the room was plenty of space to truly relax and unwind after a day exploring the city. The cleanliness was impeccable; everything was spotless and clearly well-maintained, which made a huge difference in the overall comfort of the stay. Housekeeping did a fantastic job keeping the room fresh and tidy throughout my visit. The location in the Salamanca neighborhood...